Avalara reviews

3.1

47% would recommend to a friend

(1,566 total reviews)
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Hugo Sarrazin

35% approve of CEO

47% positive business outlook

Avalara has an employee rating of 3.1 out of 5 stars, based on 1,566 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avalara employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The paycheck is the only reason people stay. Nothing else stands out as a benefit. In GSO Support team - There are no other meaningful reasons to stay.

Cons

Worst management experience I've encountered in my career. The leadership culture felt heavily focused on metrics and pressure rather than employee growth and well-being. Expectations and KPIs often seemed unrealistic and disconnected from practical workloads. Simply introducing AI tools does not magically reduce the effort required to solve complex problems or deliver quality outcomes. Favoritism and internal politics appeared to influence decisions more than merit and performance. Team bonding and collaboration were almost non-existent, and the workload left little to no time for learning, upskilling, or professional development. There was a constant culture of blame, where minor issues were often escalated unnecessarily. Employees frequently felt under scrutiny rather than supported. Job security was another major concern, as the company appeared to operate with a hire-and-fire mindset, creating anxiety and uncertainty across teams. My experience was that employee mental well-being was not prioritized enough. No salary package is worth sacrificing your mental peace, professional confidence, or long-term career growth. Cons: Unrealistic KPIs High-pressure work environment Favoritism and workplace politics Limited opportunities for growth and upskilling Poor work-life balance Lack of job security

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Avalara Response
4w
Thank you for taking the time to share your perspective. We want all Avalarians to feel supported and valued, and we're sorry to read that this was not your experience. We take comments like these seriously and encourage you to contact avalisten@avalara.com if you're open to sharing more.
4.0
Jun 18, 2026

Good company to work with

Recommend
CEO approval
Business Outlook

Pros

Good company to work with

Cons

No cons to mention atm

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Avalara Response
4w
Thank you for sharing about your experience working at Avalara. We appreciate your feedback.
5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work culture, they have a solid product.

Cons

A lot of people who do not have skills are still somehow managing to stay there.

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Avalara Response
4w
We appreciate you taking the time to share your perspective on your time at Avalara. It’s great to know your overall experience left a positive impression. Thanks for the feedback!
Viewing 22 - 24 of 1,566 Reviews

Glassdoor has 1,766 Avalara reviews submitted anonymously by Avalara employees. Read employee reviews and ratings on Glassdoor to decide if Avalara is right for you.