Is AvalonBay Communities a good company to work for?

AvalonBay Communities has an overall rating of 3.6 out of 5, based on over 1,213 reviews left anonymously by employees. This rating has been stable over the past 12 months. 57% of employees would recommend working at AvalonBay Communities to a friend and 60% have a positive outlook for the business. The best reviews about AvalonBay Communities have been left by employees working as Director , Concierge and Community Manager .

Does AvalonBay Communities pay their employees well?

According to anonymously submitted Glassdoor reviews, AvalonBay Communities employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at AvalonBay Communities. This rating has been stable over the past 12 months.

How satisfied are employees working at AvalonBay Communities?

57% of AvalonBay Communities employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AvalonBay Communities 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at AvalonBay Communities?

Community Consultant (160) , Leasing Consultant (60) , Maintenance Technician (45) , Sales and Service Supervisor (45) , Community Manager (34) , Manager (23) , Maintenance Manager (21) , Maintenance Supervisor (19) , Concierge (18) , Director (14) , Senior Community Manager (11) , Sales & Service Supervisor (10) , Community Concierge (9) , Customer Service Representative (9) , Administrative Assistant (8)

What are the pros of working at AvalonBay Communities according to real employee reviews?

"The company has a great culture and shows appreciation for its people and their effort." ((in 86 reviews)); "Often times the work was pretty enjoyable and most of the people I worked with were great." ((in 82 reviews)); "Great work life balance!" ((in 59 reviews)); "AvalonBay provides great training and growth oppportunites." ((in 37 reviews)); "Growth Opportunities; Employee Appreciation; Forward Thinking company that creates an environment of success." ((in 33 reviews))

What are the cons of working at AvalonBay Communities according to real employee reviews?

"The pay was low to start with and then the bonus structure made it even worse." ((in 58 reviews)); "micro management from top down, lots of checklists, sucked if performance was not perfect." ((in 33 reviews)); "Many managers don't have customer service skills and lack communication skills with employees as well." ((in 25 reviews)); "Prior to Avalon, I had a clear idea of my "road map to success" and upper management was amazing." ((in 22 reviews)); "No bonuses in the maintenance tech department" ((in 18 reviews))

What are the top reviewed AvalonBay Communities locations?

Arlington , New York , Los Angeles , Virginia Beach , Washington , Boston , San Jose , San Francisco , Irvine , Seattle , San Diego , Brooklyn , Fairfax , Bellevue , Baltimore , Jersey City , Redmond , Princeton , Mountain View , Roseland , Alexandria , Melville , Long Island City , White Plains , Yonkers , Orange , Seal Beach , Woodland Hills , Dublin , San Bruno

AvalonBay Communities reviews

3.6

57% would recommend to a friend

(1,144 total reviews)

Benjamin W. Schall

70% approve of CEO

60% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.4

Work/Life balance

3.4

Career opportunities

3.3

Senior management

AvalonBay Communities has an employee rating of 3.6 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AvalonBay Communities employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

May 23, 2016

Great Company

Leasing consultant

Recommend

CEO approval

Business Outlook

Pros

The company is a large company that provides a great step into the real estate industry. Benefits package is good as well

Cons

Can become stuck in one chain of growth allowing for little horizontal movement to other departments

AvalonBay Communities Response

9y

Thanks for your review. I agree that AvalonBay can offer invaluable experience for careers in real estate and property management, but that associates should feel encouraged to pursue other interests. Our hiring managers often look to great AvalonBay associates aspiring to new career paths.

3.0

May 23, 2016

OK for now

Community consultant

Recommend

CEO approval

Business Outlook

Pros

At my location, employees get along well. People in regional management are accessible and easy to talk to. Corporate tries with good intentions to create a "family" atmosphere. Very good work/life balance. Average in terms of time off policies, but it's not looked down upon when you do use your time.

Cons

Compensation has changed several times without much notice - so far not for the better. People do get promoted from within but only to those who are willing to take on the functional role of the higher position they are seeking indefinitely, in hopes that an official spot will open up. This is more so for lower level positions until you hit a bottleneck. No pay transparency, so those who are promoted are given low ball offers. At times, Community Consultants are treated more like receptionists and administrative assistants than leasing agents.

AvalonBay Communities Response

9y

Thank you for taking the time to post a review and we appreciate your feedback. Having a fun and friendly work atmosphere and work-life balance is important to all of us at AvalonBay and I'm glad to hear you're enjoying that. We are closely monitoring the results and feedback from our new bonus plan for potential improvements, and are seeing that the majority of our associates are benefiting from the change. We encourage you to speak with your management team and regional HR representative to discuss how we can better promote, grow and engage AvalonBay associates.

1.0

May 19, 2016

Unhappy with new bonus and pay cuts

Customer service supervisor

Recommend

CEO approval

Business Outlook

Pros

I can't think of any. I dedicated 5 years to this company to get one promotion. Our titles were assistant manager then change to customer service supervisor to sales and service supervisor essentially all the same job description but with the new bonus structure we went from getting paid in the mid $20s to less the $20 an hour. A 12% pay cut for all employees.

Cons

New bonus structure is horrible. Level of stress has risen and it feels like we have become pushy to close leases. 12% pay cut was upsetting and more insulting is they want us to believe we can potentially make more if we hit sales goals. Sales goals are too high so I've missed goal 3 months in a row and taxed on bonuses. Associate housing treats us worse then regular residents. I'm working more, stressing more and getting paid less.

AvalonBay Communities Response

9y

Thank you for offering your feedback. I'm sorry to hear that you didn't enjoy your time at AvalonBay. The new bonus plan has been widely embraced by many but we realize that not all associates favor a more commission-based structure. Your concerns will be shared internally and we wish you success in the future.

Viewing 940 - 942 of 1,144 Reviews

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