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AvalonBay Communities

Engaged Employer

AvalonBay Communities reviews

3.6

57% would recommend to a friend

(1,144 total reviews)
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Benjamin W. Schall

70% approve of CEO

60% positive business outlook

AvalonBay Communities has an employee rating of 3.6 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AvalonBay Communities employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Feb 14, 2024

Wanted to love it

Recommend
CEO approval
Business Outlook

Pros

Company is very accommodating to their employees. Opportunity to grow. A sense of importance from higher ups.

Cons

Not sure if I just had a bad team, but they were not very welcoming. Mon-Sat schedule. 20% off apartments is low compared to others.

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AvalonBay Communities Response
2y
Thank you for taking the time to write a review about your experiences at AVB. We appreciate feedback and will use this to improve our associate's experience.
5.0
Feb 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay, can input ideas

Cons

Not any cons I can think of

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AvalonBay Communities Response
2y
Thank you for taking the time to write a thoughtful and glowing review about your experiences at AVB!
2.0
Feb 11, 2024

"We're a Family!" Not.

Recommend
CEO approval
Business Outlook

Pros

Fully remote role Acknowledgement and celebration of postive feedback from clients

Cons

I was initially excited to work for AVB as their communities have great reviews from residents in my area. I felt my high-level of work would be a great fit as I receive consistent positive feedback from clients. This became the case as well in my role with AVB, in which I graduated at the top of my class and received the highest amount of positive reviews from clients. All that said, there were red flags from the start that influenced my decision to quit. At the time of my hiring, important technical requirements and responsibilities of the role were not disclosed to me, which resulted in undue stress and confusion. Instead of AVB admitting they had not been clear in their communication they attempted to gaslight me which did not work as everything was documented. I made repeated requests for a basic work accommodation which was not approved until the day I decided to quit. I was reprimanded about attendance despite informing my manager I have regular doctors' visits that I must attend for ongoing treatment. I was never late, and never took off work for funsies. This didn't seem to matter to my supervisor. I observed a lack of integrity, which left me with a diminished sense of trust in the company and its leadership. AVB was very quick to use the "We're a family' schpiel, but they fired a single mother breast-cancer survivor because her child-care fell through in the middle of training. I don't know of any "family" that would do that. Management also mentioned several times that no one has anything negative to say about AVB, which is untrue. A simple search of Glass Door reviews proves otherwise. It always irked me when they would tell this flat out lie. What others have spoken on about the docking of points is true. You can do everything right and one little thing they deem as being missed means you lose all the points. This includes losing points for things you were not trained on. I asked directly if this would be the case and was told yes. The trainers constantly swear points don’t matter and lead you into a false sense of security. Every point matters.

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AvalonBay Communities Response
2y
Thank you for taking the time to write a review about your experience at AVB. We are always evaluating our pay structure to make sure we are on par with the market and offering competitive pay. We appreciate your other feedback too.
Viewing 163 - 165 of 1,144 Reviews

Glassdoor has 1,213 AvalonBay Communities reviews submitted anonymously by AvalonBay Communities employees. Read employee reviews and ratings on Glassdoor to decide if AvalonBay Communities is right for you.