Is AvalonBay Communities a good company to work for?

AvalonBay Communities has an overall rating of 3.6 out of 5, based on over 1,213 reviews left anonymously by employees. This rating has been stable over the past 12 months. 57% of employees would recommend working at AvalonBay Communities to a friend and 60% have a positive outlook for the business. The best reviews about AvalonBay Communities have been left by employees working as Director , Concierge and Community Manager .

Does AvalonBay Communities pay their employees well?

According to anonymously submitted Glassdoor reviews, AvalonBay Communities employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at AvalonBay Communities. This rating has been stable over the past 12 months.

How satisfied are employees working at AvalonBay Communities?

57% of AvalonBay Communities employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AvalonBay Communities 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at AvalonBay Communities?

Community Consultant (160) , Leasing Consultant (60) , Maintenance Technician (45) , Sales and Service Supervisor (45) , Community Manager (34) , Manager (23) , Maintenance Manager (21) , Maintenance Supervisor (19) , Concierge (18) , Director (14) , Senior Community Manager (11) , Sales & Service Supervisor (10) , Community Concierge (9) , Customer Service Representative (9) , Administrative Assistant (8)

What are the pros of working at AvalonBay Communities according to real employee reviews?

"The company has a great culture and shows appreciation for its people and their effort." ((in 88 reviews)); "Often times the work was pretty enjoyable and most of the people I worked with were great." ((in 81 reviews)); "Good work/life balance" ((in 61 reviews)); "Great training, 401k, stock options and holidays." ((in 35 reviews)); "Growth Opportunities; Employee Appreciation; Forward Thinking company that creates an environment of success." ((in 32 reviews))

What are the cons of working at AvalonBay Communities according to real employee reviews?

"The pay was low to start with and then the bonus structure made it even worse." ((in 57 reviews)); "micro management from top down, lots of checklists, sucked if performance was not perfect." ((in 31 reviews)); "Many managers don't have customer service skills and lack communication skills with employees as well." ((in 25 reviews)); "Prior to Avalon, I had a clear idea of my "road map to success" and upper management was amazing." ((in 24 reviews)); "No bonuses in the maintenance tech department" ((in 17 reviews))

What are the top reviewed AvalonBay Communities locations?

Arlington , New York , Los Angeles , Virginia Beach , Washington , Boston , San Jose , San Francisco , Irvine , Seattle , San Diego , Brooklyn , Fairfax , Bellevue , Baltimore , Jersey City , Redmond , Princeton , Mountain View , Roseland , Alexandria , Melville , Long Island City , White Plains , Yonkers , Orange , Seal Beach , Woodland Hills , Dublin , San Bruno

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AvalonBay Communities

AvalonBay Communities reviews

3.6

57% would recommend to a friend

(1,144 total reviews)

Benjamin W. Schall

70% approve of CEO

60% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.4

Work/Life balance

3.4

Career opportunities

3.3

Senior management

AvalonBay Communities has an employee rating of 3.6 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AvalonBay Communities employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Dec 10, 2022

.

Community consultant

Recommend

CEO approval

Business Outlook

Pros

The company has Flexible work schedule great benefits

Cons

The job is Low paying

AvalonBay Communities Response

Thank you for taking the time to write a review about your experience at AVB! We are always evaluating our pay structure to make sure we are on par with the market and offering competitive pay. If you have additional concerns about pay, please reach out to your regional HR Manager or contact avalonbayhumanresources@avalonbay.com.

4.0

Dec 6, 2022

Great Training

Leasing consultant

Recommend

CEO approval

Business Outlook

Pros

They provide ample training for you to succed

Cons

The hours were the downfall

AvalonBay Communities Response

Thank you for providing your feedback! It is wonderful to hear you appreciated the training opportunities during your time at AVB!

2.0

Dec 4, 2022

Lots of Room for Improvement...

Senior leasing consultant

Recommend

CEO approval

Business Outlook

Pros

- People are decent - Benefits are good - bonuses are good - volunteer opportunities are fun and enriching - offices are nice

Cons

- many employees are hard to work with and you will carry their weight - management is spread very thin so prepare to deal with escalations on your own - residents differ depending on the complex, but are commonly unreasonable and will berate you for any reason - they launched a new plan called "neighborhood" where instead of working at one place, you have to "help out" other communities multiple times a week. -This has failed at many communities, many, many other employees hate it, and it makes residents angry for not knowing who to reach out to, and they will take it out on you. - bonuses are nice but hourly pay is very low (most consultants cannot afford the apartments they are selling) - many long-term employees are trapped because they got apartments when the price was low and with the discount they can't afford to leave and are now stuck working for the company. - workload is intense and demanding

AvalonBay Communities Response

Thank you for taking the time to provide insight into your AVB experience. We understand that no company is perfect and we work hard to make sure that our associates feel valued. Given the the significant amount of feedback (which we are grateful for!) it would be helpful to continue the conversation. Please reach out to avalonbayhumanresources@avalonbay.com. We look forward to hearing from you!

Viewing 268 - 270 of 1,144 Reviews

Jobs at AvalonBay Communities

Entry Service and Administration

Leasing Associate (Hybrid)

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AvalonBay Communities

AvalonBay Communities reviews

Ratings by category

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.

Great Training

Lots of Room for Improvement...

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