Management needs formal training. There’s no regulation for how employees receive promotions or raises. The expectations are unclear and not followed. They rather hire outside the company, than promote employees within. There’s favoritism and restriction on supervisors to be able to promote based on merit and take care of their technicians. They care more about numbers than the technicians themselves. Meaning they don’t follow their own core values. Supervisors should be supported by management when wanting to promote their staff. Not questioned and doubted. There’s maybe 1 good supervisor at this company. Everyone else will use fire at will heavily versus creating a personal improvement plans and working with their staff. They’ve cultivated an oddly cliquey environment instead of the mentality that we’re all one team and should be here for everyone’s growth. Not to mention the amount of HR complaints that get “resolved”. The employees live in fear that they could lose their job any day at 3pm.