Is BB&T a good company to work for?

BB&T has an overall rating of 3.4 out of 5, based on over 2,445 reviews left anonymously by employees. This rating has increased by 8% over the last 12 months. 58% of employees would recommend working at BB&T to a friend and 53% have a positive outlook for the business. The best reviews about BB&T have been left by employees working as Analyst , Project Manager and Banker .

Does BB&T pay their employees well?

According to anonymously submitted Glassdoor reviews, BB&T employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at BB&T. This rating has improved by 14% over the last 12 months.

How satisfied are employees working at BB&T?

58% of BB&T employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BB&T 3.3 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at BB&T?

Teller (108) , Branch Banker III (84) , Bank Teller (81) , Relationship Banker (61) , Branch Banker (50) , Branch Banker II (38) , Market Leader (35) , Branch Relationship Banker (31) , Customer Service Representative (28) , Senior Teller (22) , Branch Banker IV (20) , Personal Banker (20) , Certified Senior Teller (19) , Relationship Teller (16) , Business Analyst (15)

What are the pros of working at BB&T according to real employee reviews?

"BBTIS is a subsidiary company of BB&T bank and has a great benefits package because of it." ((in 400 reviews)); "Pay is good however you have to furnish all of your own office supplies and branch supplies." ((in 163 reviews)); "Great people but they are leaving as fast as they can" ((in 102 reviews)); "They have a great culture and they really care about all of their employees" ((in 78 reviews)); "Benefits (pension and 401k)" ((in 66 reviews))

What are the cons of working at BB&T according to real employee reviews?

"Did away with individual goals and incentive in my region that resulted in no staffing and poor management." ((in 132 reviews)); "Upper management is terrible when it comes down to getting support to the front line workers." ((in 41 reviews)); "Long hours and not enough pto" ((in 25 reviews)); "Some poor leadership exists in some areas Leaders apply expectations to their subordinates that they do not fully embrace themselves." ((in 24 reviews)); "The different channels do not function well together and senior management is a good old boys clib" ((in 18 reviews))

What are employees saying about BB&T layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BB&T layoffs and their outlook for job security at BB&T in 2026.

What are the top reviewed BB&T locations?

Winston-Salem , Raleigh , Charlotte , Greensboro , Wilson , Atlanta , Richmond , Dallas , Washington , Charleston , Miami , Tampa , Greenville , Lumberton , Baltimore , Houston , Orlando , Wilmington , Philadelphia , Birmingham , Columbia , Virginia Beach , Jacksonville , Norfolk , Arlington , Austin , Arlington , Montgomery , Fairfax , Louisville

BB&T reviews

3.4

58% would recommend to a friend

(2,374 total reviews)

Kelly S. King

82% approve of CEO

53% positive business outlook

Ratings by demographic groups

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BB&T has an employee rating of 3.4 out of 5 stars, based on 2,374 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BB&T employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews

2.0

Oct 11, 2008

If you choose BB&T, don't choose the Hampton Roads Region.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits. Sound company. The company as a whole is a very good place to work for.

Cons

Incompetent management. You will never move up in the company if you do not know the right people. People are hired because of relatives or friends when they clearly are not qualified for the job.

3.0

Oct 3, 2008

What should be a great bank needs major work.

Commercial banker

Recommend

CEO approval

Business Outlook

Pros

BB&T has been a well run regional bank for many years. Training is top notch and many start at BB&T for the training before moving elsewhere. There is a large banking network for support. For lenders, the loan approval and processing process is very good.

Cons

Salaries lag competitors. Also, given its regional approach to banking, headquarter's impression of what's going on in the field is often not accurate. Many of the regions consist of mostly bankers from a previous acquisition. In many cases, they hold onto their previous notions of how banking is done and have a us versus the bank mentality. Fees for routine services are usually higher than competitors making it difficult on account officers to defend. Finally, the bank's matrix system for bonuses is flawed. I know of far too many employees that have gamed the system for maximum bonuses. It creates cutthroat competition amongst employees for credit on sales and does not foster teamwork. I've also seen 10's of millions in risky loans made for the purpose of getting a large bonus.

5.0

Sep 22, 2008

As if BB&T's performance during this financial crisis is not evident enough...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Not only is it currently the highest performing financial services company in the region, the corporate culture is evident in the day-to-day operations of the company and not merely a set of words printed on an index card and forgotten. The current management is committed and competent, and the exposure and ability to advance is there when sought. The overall compensation value is one of the best in the industry, and it seems every employee is very content with his or her job. It seems like half of BB&T's employees have left other banks to come work for BB&T, and the other half have been with BB&T for their entire career.

Cons

There is not a whole lot of vacation time given out in the beginning of one's BB&T career, and there is not a whole lot of room for advancement of those whose work ethic is lacking.

Viewing 2347 - 2349 of 2,374 Reviews

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If you choose BB&T, don't choose the Hampton Roads Region.

What should be a great bank needs major work.

As if BB&T's performance during this financial crisis is not evident enough...

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