Management was mostly useless. Corporate got rid of any effective good managers in favor of saving money and the area I worked at was in a nosedive heading for a crash. Constant quality issues and losing customers left and right. Management would refuse to be proactive in hiring causing burnout to those who were left. Most people were very overworked and expected to do more and more as people quit or retired. It was extremely frustrating to watch a place of employment go from such a good place to work to a bad place in a short time. Hopefully they will get better management and improve. Sad to see such a good employer go downhill.