Customer Service reps bail faster than a speeding bullet!
Pros
at least I have a job!
Cons
No leadership, no concern for reps on the floor, no fair treatment, information is not shared, it's all about yourself. I heard someone tell another person they need to only look out for themselves and not for others. This is a very selfish environment I hate this job but I don't have the energy to look around town and search for a new job. Managers never interact with us reps. New hires drop like flies and no one seems to give a care. It's depressing when everyone around me complains about the same things all day. If I was a leader, I would be asking the long term reps what is wrong. We all hear why they leave, but no one asks us. No one cares. Its just another low class call center hiring anyone off the street who will stay for the low pay and a couple cent raises. Their a billion dollar company and dont think its necesary to give cost of living raises? wow.