BECU Benefits Program Manager reviews

1.0

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(1 total review)
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Beverly Anderson

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1 review
1.0
Sep 23, 2019
Recommend
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Pros

From Senior Executives to member-facing employees, the majority of the organization believes in and lives our values. Four weeks of PTO as a new hire is nice. Good overall benefits package.

Cons

401(k) match and vesting isn't competitive. The Total Rewards leader does not seem to value the Benefits group. There had been 2 of us administering benefits for all 2,300+ employees. We would work 10+ hour days, usually without breaks longer than a quick trip to the restroom, while other members of the team have very little to do, yet nobody helps. Other groups within TR receive additional headcount while the Benefits team is left to drown. A departmental culture of selective cooperation exists and is seemingly supported. These issues have been brought to TR leadership's attention many times with no action taken. Is there any wonder why I am the 3rd person in my position in the last 18 months and the second to leave without having another position lined up?

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BECU Response
6y
We appreciate you taking the time to share your thoughts. The personal well-being of our employees is extremely important to us, and we’re dedicated to cultivating an environment where employees feel heard, are treated equally and can achieve a work-life balance. We’re sorry to hear your feedback as it doesn’t reflect this commitment and have shared your comments with HR for further consideration. As a credit union, we are always looking for opportunities to enhance the employee experience, which includes investing in the programs, tools and resources they need and regularly conducting market reviews to ensure we’re offering competitive benefits packages. Receiving employee feedback is an important tool to determine how we might improve. Although we have passed along your insights, we also encourage you to reach out to your HR representative or leadership team directly to share additional details about the feedback you’ve provided.

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