Is BECU a good company to work for?

BECU has an overall rating of 3.0 out of 5, based on over 748 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 40% of employees would recommend working at BECU to a friend and 37% have a positive outlook for the business. The best reviews about BECU have been left by employees working as Member Consultant II , Contact Center Representative and Contact Center Consultant .

Does BECU pay their employees well?

According to anonymously submitted Glassdoor reviews, BECU employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BECU. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at BECU?

40% of BECU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BECU 2.7 out of 5 for work life balance, 3.0 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at BECU?

Member Consultant II (55) , Member Consultant (49) , Manager (18) , Contact Center Representative (13) , Contact Center Consultant (11) , Customer Service Representative (11) , Branch Manager (10) , Consultant (9) , Director (9) , Mortgage Loan Officer (9) , Member Consultant III (8) , Teller (8) , Software Engineer (7) , Analyst (6) , Anonymous (6)

What are the pros of working at BECU according to real employee reviews?

"Great benefits and enforced vacations" ((in 131 reviews)); "Overall great people to work with and spirit of collaboration rather than hoarding resource or divisive competitiveness between teams." ((in 51 reviews)); "great values and culture." ((in 48 reviews)); "Good work life balance; work can be interesting and rewarding serving members" ((in 45 reviews)); "Coworkers are great and really can become your friends outside of work too (varies by location)" ((in 24 reviews))

What are the cons of working at BECU according to real employee reviews?

"Poor management communication." ((in 30 reviews)); "Senior leadership has resorted to serious politics and what is really being generated is beautiful PowerPoint decks." ((in 23 reviews)); "This is the 1st company I have ever seen that the managers do not actually work." ((in 14 reviews)); "Training is boring and drawn out way too long" ((in 11 reviews)); "Upper management still thinks current pay is fair and would hire someone would work for BECU not becuase of money." ((in 10 reviews))

What are employees saying about BECU layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BECU layoffs and their outlook for job security at BECU in 2026.

What are the top reviewed BECU locations?

Tukwila , Seattle , Kent , Spokane , Everett , Bellevue , Tacoma , Spokane Valley , Auburn , Dallas , Houston , Lynnwood , Saint Louis , Washington , Lacey , Bonney Lake , Bothell , Federal Way , Puyallup , Woodinville , West Seattle , Boise , Chicago , New York , Mesa , Oklahoma City , Gallup , Frisco , Midlothian , Calabasas

BECU reviews

3.0

40% would recommend to a friend

(700 total reviews)

Beverly Anderson

48% approve of CEO

37% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.4

Compensation and benefits

3.0

Culture & values

2.7

Work/Life balance

2.4

Senior management

2.4

Career opportunities

BECU has an employee rating of 3.0 out of 5 stars, based on 700 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BECU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

700 reviews

2.0

Jan 16, 2025

Bad tech management

Developer

Recommend

CEO approval

Business Outlook

Pros

The CEO and previous leaders are pretty amazing and they promote a good work culture

Cons

The recent leadership in technology management has proven to be quite ineffective, fostering a detrimental work culture. They tend to exaggerate minor issues, transforming them into significant concerns to enhance their own visibility and advance their personal agendas. Consequently, employees find themselves in a position of constant vigilance, as the management that should be supporting them is instead imposing undue pressure.

BECU Response

1y

Thank you for sharing your experience. We take concerns about work culture very seriously. If you are able, please talk about this with your manager, HR Business Partner or the BECU Whistleblower Hotline (the phone number can be found in our Employee Resource Guide) to help us make sure this gets addressed. In the meantime, we'll ensure your concerns are routed to appropriate parties/leaders to be reviewed. We know sharing information like this can be difficult, but we appreciate you doing so. This will only help to ensure we can provide great experiences for our team members!

4.0

Apr 21, 2024

Ups and downs

Team lead

Recommend

CEO approval

Business Outlook

Pros

Development opportunities if you look for them, great pay and benefits, community involvement.

Cons

There is not a lot of room for moving up as most open positions are filled externally. There has been a lot of change over the past few years, and I believe it could eventually be a good thing. Unfortunately, it has primarily brought a lot of toxicity and chaos so far and the culture of BECU seems to have fallen by the wayside.

4.0

Jun 1, 2022

A great starting point, but what next?

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Good PTO and Benefits accrual - Paid Time off for Volunteering - Stipend for BECU Apparel and Accessories - Work from Home (Contact Center and Back Office roles) - Great Work culture among coworkers - Incentive payout

Cons

- Low base pay - Constantly understaffed (frontline workers) - Constant Change and lack of communication among front line roles - A worryingly shrinking tech department

Viewing 82 - 84 of 700 Reviews

Jobs at BECU

Deposit and Payment Processing Specialist

Teller - Tukwila Financial Center

Teller - Everett Financial Center

Teller - Eastside Financial Center

BECU

BECU reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Bad tech management

Ups and downs

A great starting point, but what next?

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