Is BECU a good company to work for?

BECU has an overall rating of 3.0 out of 5, based on over 749 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 40% of employees would recommend working at BECU to a friend and 37% have a positive outlook for the business. The best reviews about BECU have been left by employees working as Member Consultant II , Contact Center Representative and Contact Center Consultant .

Does BECU pay their employees well?

According to anonymously submitted Glassdoor reviews, BECU employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BECU. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at BECU?

40% of BECU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BECU 2.7 out of 5 for work life balance, 3.0 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at BECU?

Member Consultant II (55) , Member Consultant (49) , Manager (18) , Contact Center Representative (13) , Contact Center Consultant (11) , Customer Service Representative (11) , Branch Manager (10) , Consultant (9) , Director (9) , Mortgage Loan Officer (9) , Member Consultant III (8) , Teller (8) , Software Engineer (7) , Analyst (6) , Anonymous (6)

What are the pros of working at BECU according to real employee reviews?

"Great benefits and enforced vacations" ((in 121 reviews)); "Great atmosphere and culture." ((in 53 reviews)); "Good work life balance; work can be interesting and rewarding serving members" ((in 50 reviews)); "Overall great people to work with and spirit of collaboration rather than hoarding resource or divisive competitiveness between teams." ((in 48 reviews)); "Coworkers are great and really can become your friends outside of work too (varies by location)" ((in 23 reviews))

What are the cons of working at BECU according to real employee reviews?

"Poor management communication." ((in 30 reviews)); "Senior leadership has resorted to serious politics and what is really being generated is beautiful PowerPoint decks." ((in 22 reviews)); "This is the 1st company I have ever seen that the managers do not actually work." ((in 15 reviews)); "Upper management still thinks current pay is fair and would hire someone would work for BECU not becuase of money." ((in 11 reviews)); "Layoffs were always rumored but I never experienced any." ((in 10 reviews))

What are employees saying about BECU layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BECU layoffs and their outlook for job security at BECU in 2026.

What are the top reviewed BECU locations?

Tukwila , Seattle , Kent , Spokane , Everett , Bellevue , Tacoma , Spokane Valley , Auburn , Dallas , Houston , Lynnwood , Saint Louis , Washington , Lacey , Bonney Lake , Bothell , Federal Way , Puyallup , Woodinville , West Seattle , Boise , Chicago , New York , Mesa , Oklahoma City , Gallup , Frisco , Midlothian , Calabasas

BECU reviews

3.0

40% would recommend to a friend

(701 total reviews)

Beverly Anderson

48% approve of CEO

37% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

BECU has an employee rating of 3.0 out of 5 stars, based on 701 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BECU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

701 reviews

3.0

Feb 7, 2018

Great Company, but has it's flaws.

Member consultant

Recommend

CEO approval

Business Outlook

Pros

Good work/life balance. Hours of operations. Great benefits.

Cons

Does not invest in its own employees; Prefers an outside candidate with experience versus an internal candidate that is willing to learn.

BECU Response

8y

Thank you for your feedback about our culture, benefits and opportunities to advance. Our Member Consultant role is critically important to creating incredible member experiences and provides much opportunity to develop and showcase a variety of skills and knowledge. We value internal promotions and development opportunities, and there are a number of roles within Retail we encourage team members to consider. We invest in team members via the Retail Development Day (RDD) and Lead Development Day (LDD) to help individual employees create a development plan. Please reach out to your manager or district director to help create a career path so we can support your development.

2.0

Nov 25, 2017

IT Engineering is in dire straights

Software developer

Recommend

CEO approval

Business Outlook

Pros

Decent benefits Decent compensation Not one of the Bansters

Cons

IT management doesn't understand IT very well No engineering leadership Attempting SCRUM with defined project end dates (so worst of both project management worlds) Attrition rate high recently, but little change resulting

BECU Response

8y

Thank you for your years at BECU. We recognize there have been challenges as we evolve our technology and processes to meet the needs of our employees and members. We appreciate this feedback.

3.0

Feb 4, 2015

Good place to work not a place to advance or gain feedback

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

After 6 months Contact Center Reps are able to work from home and come into the office one to two times a month for reviews and monthly meetings. Good but not great benefits after 90 days of employment. Peers are willing to help the newer employees who are new to banking and may not understand everything that is thrown at them. Great amount of PTO hours that accumulates from day one. The culture of the employees always seemed to be up beat. After 6 months able to pretty much choose your own schedule from 7am-7pm M-F and select whether you want to work 4x9x4 with a day off during the week (but you do not get to choose which day) on your "Saturday week" or work 4 hours one day during the work work and the required Saturday. Easily able to switch shifts with other employees if needed. If you like or need to work overtime it is available almost every week.

Cons

Supervisors are in meetings all day and not very approachable and hardly ever at their desks. One supervisor has 15 employees to account for. Outdated policies and procedures and different procedures in person than what I had over the phone. Training was not good I felt like I was thrown under the bus and to figure it out on own or was being tracked on how many times I called the assistance line. I was told one way by a trainer but a peer or supervisor would tell me it was wrong and do it another way. Not able to schedule PTO more than 6 months in advance and the bidding was very confusing and not able to use days you wanted to. No advancement only lateral moves. BECU did not hire one supervisor from within only from the outside.

Viewing 112 - 114 of 701 Reviews

Jobs at BECU

Deposit and Payment Processing Specialist

Teller - Eastside Financial Center

Teller - Tukwila Financial Center

Retail Delivery Business Development Manager

BECU

BECU reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great Company, but has it's flaws.

IT Engineering is in dire straights

Good place to work not a place to advance or gain feedback

Jobs at BECU

BECU reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

BECU reviews FAQs

Jobs at BECU