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      BECU

      Engaged Employer

      BECU reviews

      3.0

      40% would recommend to a friend

      (701 total reviews)
      avatar

      Beverly Anderson

      48% approve of CEO

      37% positive business outlook

      Ratings by demographic groups

      BECU has an employee rating of 3.0 out of 5 stars, based on 701 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BECU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      701 reviews
      2.0
      Jan 6, 2025

      Big Bank Feel

      Contact center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good training, highly organized, decent pay.

      Cons

      Employees in the contact center are just a number. They bit pick calls and say they don’t make you follow a script…. But when you have to hit 20 specific points/phrases - it’s a script. Very depressing environment.

      avatar
      BECU Response
      1y
      Thank you for sharing your feedback. We're sorry to hear that your experience at BECU was not what had been expected. We're saddened to hear that you felt like just a number, as all employees are valued at BECU, regardless of position. We will ensure that we take your feedback to the proper leadership and channels to ensure it is reviewed for future opportunities. Thank you for taking the time to leave a comment/feedback for us.
      3.0
      Nov 5, 2024

      Vp

      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cafe is really top notch

      Cons

      Lots of turmoil at the company

      avatar
      BECU Response
      1y
      Thank you for sharing your work experience with BECU and connecting with our organization’s purpose. We appreciate the time you spent helping serve our members and their communities. We know that rapid growth can, at times, feel chaotic and ambiguous. We'll route your feedback through the proper channels, and ensure our communication is clear within the organization.
      3.0
      Oct 16, 2024

      VP

      Vp
      Recommend
      CEO approval
      Business Outlook

      Pros

      Mission to help members achieve financial freedom

      Cons

      Culture has changed to be more bank-like

      avatar
      BECU Response
      1y
      We really appreciate former team members sharing their experience working for BECU and connecting with our organization’s purpose. Thank you for the time you spent helping serve our members and their communities. Our not-for-profit and "People Helping People" model is something that is at the core of BECU. Thank you for sharing how you've felt there is a culture change; we take this very seriously, and will ensure we share this feedback through proper channels.
      Viewing 166 - 168 of 701 Reviews
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      ReviewsBECU reviews

      Glassdoor has 749 BECU reviews submitted anonymously by BECU employees. Read employee reviews and ratings on Glassdoor to decide if BECU is right for you.