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      BECU

      Engaged Employer

      BECU reviews

      3.0

      40% would recommend to a friend

      (701 total reviews)
      avatar

      Beverly Anderson

      48% approve of CEO

      37% positive business outlook

      Ratings by demographic groups

      BECU has an employee rating of 3.0 out of 5 stars, based on 701 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BECU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      701 reviews
      5.0
      Aug 24, 2023

      Tech lost direction

      Operations engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      5 stars.. Great place and people to work with. Pay disparages have been addressed.

      Cons

      IT has lost vision/direction/skills. The new CTO may help, previous buzzword happy CTO was shown the door, Way too many production outages, almost daily that part of a member (customer) facing system has issues. Current push for managed service provider to handle production support isn't helpful when the employed staff can't get it done correctly. Wasted past 2 years on a digital transformation that gave us miminal progress on what was really needed... stability. It was a greenfield, was a target state, was a bunch of APIs wrapping APIs. New CTO has a lot of work.

      3.0
      Aug 11, 2023

      Nothing to write home about

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and compensation to attract new hires

      Cons

      Lacking in core business policies, processes, and standard operating procedures, which are indicators of an immature organization where chaos is part of the cultural behaviors of norm and management changes are rampant

      3.0
      Aug 4, 2023

      Culture for a toss

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      BECU is still immensely member focused. Majority of the executives care about the members and communities served. Legacy executive leadership is stellar. It feels and it is that BECU cares for its employees through benefits and employee voice is heard and valued. BECU rightfully recognizes that brand strength in itself will not carry interests of our members, but them where they are and how they want to be served is mission critical. All good here. The sad part is that BECU leadership has lost its way in terms of hiring senior leaders. This is apparent especially in technology and digital transformation. The whole transformation has been handed over to C-level executives who have not had any experience transforming. It is apparent from their short tenures at prior organizations. But they were hired, and there is mass confusion across the credit union. Hopefully, the new CEO recognizes and makes urgent changes.

      Cons

      Digital transformation is a mess. Leaders across technology, engineering, architecture, data have no experience leading and framing transformation. They themselves are confused and cannot articulate why things are the way they are. Senior leadership has resorted to serious politics and what is really being generated is beautiful PowerPoint decks. But that is how it has been for the past 3 years. A lot of decks and people who know how to present, but with little progress. Paying significant $ to tier-1 consulting firms who are happy to cash in on delivering PowerPoint messaging. BECU used to be an environment where folks would jump into any problem and make things happen on behalf of its members. Now it is all about looking good individually. Starting with the highest level of technology and engineering leadership, they have created an environment of distrust and favoritism.

      Viewing 199 - 201 of 701 Reviews
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      ReviewsBECU reviews

      Glassdoor has 749 BECU reviews submitted anonymously by BECU employees. Read employee reviews and ratings on Glassdoor to decide if BECU is right for you.