Is BECU a good company to work for?

BECU has an overall rating of 3.0 out of 5, based on over 749 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 40% of employees would recommend working at BECU to a friend and 37% have a positive outlook for the business. The best reviews about BECU have been left by employees working as Member Consultant II , Contact Center Representative and Contact Center Consultant .

Does BECU pay their employees well?

According to anonymously submitted Glassdoor reviews, BECU employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BECU. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at BECU?

40% of BECU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BECU 2.7 out of 5 for work life balance, 3.0 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at BECU?

Member Consultant II (55) , Member Consultant (49) , Manager (18) , Contact Center Representative (13) , Contact Center Consultant (11) , Customer Service Representative (11) , Branch Manager (10) , Consultant (9) , Director (9) , Mortgage Loan Officer (9) , Member Consultant III (8) , Teller (8) , Software Engineer (7) , Analyst (6) , Anonymous (6)

What are the pros of working at BECU according to real employee reviews?

"Great benefits and enforced vacations" ((in 138 reviews)); "Great atmosphere and culture." ((in 54 reviews)); "Good work life balance; work can be interesting and rewarding serving members" ((in 48 reviews)); "Overall great people to work with and spirit of collaboration rather than hoarding resource or divisive competitiveness between teams." ((in 47 reviews)); "Coworkers are great and really can become your friends outside of work too (varies by location)" ((in 26 reviews))

What are the cons of working at BECU according to real employee reviews?

"Poor management communication." ((in 29 reviews)); "Senior leadership has resorted to serious politics and what is really being generated is beautiful PowerPoint decks." ((in 21 reviews)); "This is the 1st company I have ever seen that the managers do not actually work." ((in 14 reviews)); "Upper management still thinks current pay is fair and would hire someone would work for BECU not becuase of money." ((in 11 reviews)); "Layoffs were always rumored but I never experienced any." ((in 11 reviews))

What are employees saying about BECU layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BECU layoffs and their outlook for job security at BECU in 2026.

What are the top reviewed BECU locations?

Tukwila , Seattle , Kent , Spokane , Everett , Bellevue , Tacoma , Spokane Valley , Auburn , Dallas , Houston , Lynnwood , Saint Louis , Washington , Lacey , Bonney Lake , Bothell , Federal Way , Puyallup , Woodinville , West Seattle , Boise , Chicago , New York , Mesa , Oklahoma City , Gallup , Frisco , Midlothian , Calabasas

BECU reviews

3.0

40% would recommend to a friend

(701 total reviews)

Beverly Anderson

48% approve of CEO

37% positive business outlook

Ratings by demographic groups

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BECU has an employee rating of 3.0 out of 5 stars, based on 701 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BECU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

701 reviews

2.0

Sep 9, 2012

Family Friendly (NO)

Member consultant

Recommend

CEO approval

Business Outlook

Pros

A lot of locations to work at and pretty good health insurance (for single people with no dependents).

Cons

Compensation is horrible and when the cost of living is increasing the pay does not. Does not work with individuals that move far from their current location and helping them get a position close to home. The hours on the front line does not work well with an individual whom has children in daycare and doesn't care that a parent can't keep their child in daycare for more than 10 hours a day. If a person wants to transfer HR doesn't help or listen to their employees in regards to their needs. Instead they would rather lose good hardworking employees (high turn-over rate) and hire individuals that don't have experience or care what image they bring to the CU. I have seen retaliation and discrimination towards employees that stand up for themselves or bring attention to an issue.

3.0

Sep 17, 2011

Job satisfaction highly dependent on area you work in - varies HIGHLY

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good work schedule, people are generally friendly, good support for continuing education. Gary Oakland (CEO) is a wonderful man.

Cons

Upper management has a serious problem with some of line managers' actions and treatment of their employees that have led to higher-than-normal turnover in the rest of the organization, yet refuse to kick them out the door. Performance feedback (which influences how much of an annual bonus you get) varies highly based on the department you're in. Some departments have people you've never worked with rate you, which is obviously based on their impression of you (or what they've heard). Maturity level of staff can also vary widely based on the area you're in...go in with caution.

1.0

Jun 15, 2026

Great remote benefits overshadowed by micromanagement and stress

Heloc processor

Recommend

CEO approval

Business Outlook

Pros

Benefits, work from home, remote

Cons

Management is horrible they micromanage you. The position is not work life balance. You have so much much work that it is stressful. In my 22 years in banking I never been at a company bad as this one. Management lies on you.

BECU Response

2w

Thank you for taking the time to share your experience. We're glad to hear that benefits and the flexibility of remote work have been positive aspects of your time with us. We're sorry to hear that your overall experience with management and workload has been challenging. While experiences can vary across teams, your feedback highlights the importance of fostering supportive leadership, maintaining healthy workloads, and treating employees with respect. Your advice to invest in strong people leadership is appreciated. Thank you again for sharing your honest feedback—it helps us continue to reflect on where we can improve.

Viewing 205 - 207 of 701 Reviews

Jobs at BECU

Mortgage Loan Officer - Member Direct

Teller - Tukwila Financial Center

Teller - Eastside Financial Center

Sr Product Manager – Deposit Growth & Execution

BECU

BECU reviews

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Family Friendly (NO)

Job satisfaction highly dependent on area you work in - varies HIGHLY

Great remote benefits overshadowed by micromanagement and stress

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