BECU reviews

3.0

40% would recommend to a friend

(701 total reviews)
avatar

Beverly Anderson

48% approve of CEO

37% positive business outlook

BECU has an employee rating of 3.0 out of 5 stars, based on 701 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BECU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

701 reviews
5.0
Dec 20, 2014

Good Place to work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Benefits, Great People, and a good supportive atmosphere. I laugh look at some of the other comments from people; Goals are based on previous years, the goals are very attainabl and its not expected to push hard,(if you think it was hard you probably just suck at helping people and offering the right products to the right people) there is oppurtunity for overtime on occasion. I have worked at other credit unions and find BECU's values to be in line with other credit unions. It is not a bank and does not act like one. If you think goals are "hard" go to bank where they are much harder and if you don't meet them you get fired. Most of BECU's loan rates are very competivie (auto, visa, HELOC's and etc.) Sure personal loans have a higher rate but really who wants to give out money with no collateral. Its a huge risk. We had 4 weeks of new hire training that covered quite a lot. Sure it didn't cover everything but I am not sure that is possible to address every situation you may ever have. There is an average intranet page that can assist when you forget a process or get some weird transaction you dont't know how to do. There is also a Member Experience Help Desk for Consultants that can help you. They can even take over your computer and do the transaction for you! So if you use your resources you will be fine. You are not "thrown to the wolves." BECU strongly promotes from within, I interviewed several times for higher positions I was very qualified for but they hired a less experienced internal hire. It is competitive to move up internally but it happens often. Thank goodness they don't pay income tax. If they did they would then have to be a bank and spend the members money on taxes and not be able to give lower loan rates and higher deposit rates. (deposit rates are higher than anywhere I have ever worked)

Cons

Pay is not the best in the industry but then most credit union's do not pay very well. But then you don't have the high pressure you would at a bank. Sure the systems suck and working on 20 different systems is a pain but its doable it just takes longer to finish transactions. Working in the NFC's can be tough. Most of the NFC's are understaffed (even when they are fully staffed) and you can get worn down fast. Life got much better when I got out of the NFC's

4.0
Jun 18, 2014
Recommend
CEO approval
Business Outlook

Pros

The quarterly goals are attainable. BECU is all about their members not sales. Management encourages you take your time educating a member and not pressuring you to sale products. Great work like balance and fun place to work. The credit union is very transparent and they products that they offer their members a free.

Cons

Growth and pay aren't too good. If you want to really want to grow within the company get hired at the position in Kent or TFC.

4.0
Sep 30, 2013

Great culture, Poor pay

Recommend
CEO approval
Business Outlook

Pros

Generous PTO, 100% employer paid insurance premium, fun corporate culture

Cons

Member consultants are expected to wear many hats. From mortgage applications to IRAs, this role involves intensive training and experience. Retention is an issue because member consultants can leave and do less and get paid more with competitors. I love my team and managers but that's the only reason I stay. Sales goals are not that difficult, longtime employees tend to complain about them and make no effort to perform better. Top performers receive a slightly higher annual bonus than those who don't meet annual goals, since a good portion of payout is based on division and credit union goals.

Viewing 202 - 204 of 701 Reviews

Glassdoor has 749 BECU reviews submitted anonymously by BECU employees. Read employee reviews and ratings on Glassdoor to decide if BECU is right for you.