Is BELAY a good company to work for?

BELAY has an overall rating of 3.4 out of 5, based on over 688 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 54% of employees would recommend working at BELAY to a friend and 48% have a positive outlook for the business. The best reviews about BELAY have been left by employees working as Client Success Consultant , Virtual Executive Assistant and Executive Virtual Assistant .

Does BELAY pay their employees well?

According to anonymously submitted Glassdoor reviews, BELAY employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at BELAY. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at BELAY?

54% of BELAY employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BELAY 3.7 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at BELAY?

Virtual Assistant (305) , Executive Assistant (45) , Client Success Consultant (33) , Virtual Executive Assistant (23) , Bookkeeper (22) , Independent Contractor (20) , Administrative Assistant (13) , Freelance Virtual Assistant (12) , Executive Virtual Assistant (11) , Independent Contractor/Virtual Executive Assistant (8) , Solutions Consultant (7) , Placement Coordinator (6) , Social Media Manager (5) , Virtual Bookkeeper (5) , Contractor (4)

What are the pros of working at BELAY according to real employee reviews?

"Flexible hours are great for work/life ratio" ((in 28 reviews)); "Flexibility and great people to work with" ((in 25 reviews)); "Small team and great support at that level" ((in 19 reviews)); "Great leadership" ((in 18 reviews)); "Flexible schedule, vetted clients and BELAY works hard to match you appropriately with a good engagement, based on personality and qualifications." ((in 18 reviews))

What are the cons of working at BELAY according to real employee reviews?

"The pay is low and don't seem to review hourly pay often" ((in 90 reviews)); "No benefits BUT…this year they are starting to offer benefits and I’m very excited about that!" ((in 37 reviews)); "They pay rate is extremely low as well." ((in 6 reviews)); "Taking any sort of time off is a total pain and often not worth it." ((in 6 reviews)); "I make more money freelancing and don't have to pay the middle man." ((in 5 reviews))

What are the top reviewed BELAY locations?

Atlanta , Houston , Nashville , New York , Dallas , Charlotte , Los Angeles , Denver , Austin , Orlando , San Antonio , Chattanooga , Roswell , Chicago , Kansas City , Phoenix , Detroit , Tulsa , Washington , Colorado Springs , Tallahassee , Tampa , Columbia , Savannah , Birmingham , Illinois City , Richmond , Grand Rapids , Durham , Raleigh

BELAY reviews

3.4

54% would recommend to a friend

(282 total reviews)

Tricia Sciortino

55% approve of CEO

48% positive business outlook

Ratings by category

3.7

Work/Life balance

3.3

Culture & values

3.3

Diversity & inclusion

2.9

Senior management

2.9

Career opportunities

2.5

Compensation and benefits

BELAY has an employee rating of 3.4 out of 5 stars, based on 282 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BELAY employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

282 reviews

4.0

May 13, 2022

Good option for work from home

Full charge bookkeeper

Recommend

CEO approval

Business Outlook

Pros

Work from home Somewhat flexible Work while traveling

Cons

No cost of living increases

BELAY Response

4y

Thank you for leaving this review! We are glad to hear that you have enjoyed the flexibility to take work with you while you travel. Every month, our team evaluates market trends, and our pay is highly competitive in the market that we are in. We are proud of our service in finding contractors the best clients to work with.

4.0

May 10, 2022

Great Company, But....

Executive virtual assistant

Recommend

CEO approval

Business Outlook

Pros

This company has a great atmosphere of positivity. Everyone I have encountered has been genuinely kind and helpful. Of course the flexibility of not having to get up and rush out the door to work everyday has been life changing!

Cons

If money is no object to you, Belay is one of the best places to work. However, if you are a single mom with bills to pay, it can be rough. Belay charges the client more than double what you as the VA will take home. You get paid for the amount of hours you work up to 175 hours a month. At 175 hours I made just enough to slide by every month, but I was so burnt out I couldn’t even enjoy my time. (Note: there is no PTO/Sick leave with Belay) So I dropped down to 150 hours and I am no longer burnt out, but now I can barely afford to make ends meet. Also, you are getting paid as a 1099, which means zero benefits. Essentially this is the perfect job for those who have spouses with high paying jobs and great family insurance.

BELAY Response

4y

Thank you so much for your feedback and review. We appreciate you taking the time to express your concerns as we welcome opportunities to grow and improve. Our website states that we offer contracted positions and this is reiterated throughout our application, interview process, and onboarding process. 1099 Contracts are a great way to work from home and provide the flexibility that so many of us are looking for in our daily lives. But like any 1099 Contract, we are very upfront that there are no health benefits, PTO, or paid leave. But, we greatly value work-life balance and encourage contractors to communicate with their clients in advance on how to take time off. With that said, we are aware that a 1099 contract is not always the best fit for everyone, and that is why we are very transparent throughout each step of our process. Additionally, our rates are representative of industry and market standards/averages for a staffing model like ours. Without that context, we understand how that would prove frustrating. We wish you all the best and are here should you ever have further questions or concerns!

5.0

May 3, 2022

Great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

BELAY has a great culture!

Cons

There are no downsides, it’s wonderful.

BELAY Response

4y

We appreciate you taking the time to leave this review and for your kind words!

Viewing 142 - 144 of 282 Reviews

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Jobs at BELAY

Client Services Assistant

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Good option for work from home

Great Company, But....

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