Excellent ideas with inception of business service management made very frustrating by the process-strangled and siloed organization which makes delivery or any real execution difficult if not impossible.
No opportunities for advancement; employees remain at the level they entered the company despite work or growth. Good management is not supported, focus is on protecting turf and avoiding being caught in the next layoff. Executive management is very short-sighted, even though there are many good employees who care about working for the future of the company, the structure and direction is constantly changed and reorganized, resources are eliminated, strategy is trashed as new companies are acquired. There is no way to build on progress or make real contributions. Growth through acquisition is not a strategy for success and disenfranchises good, effective employees.
In financial downturns, BMC had/has a great opportunity to strategically use its cash reserves and financial strength to invest in retaining its best people and working for future growth which would have rocketed BMC far above its competition -- instead it focuses on current stock price, and now is falling behind competitors. Number one priority is cutting costs rather than investing in the future. Constant layoffs has killed the former environment where employees felt they had a bond with the company.
