Pros
I got to meet some really nice people Vacation times are nice although you aren’t notified of getting the days requested fast
Cons
1. On day one they were so lost and followed no kind of schedule 2. They were very nice and polite when I was in training but as soon as I was on the phone everyone provided me different answers 3. Training taugh me nothing if anything I was set up to fail. Rarely saw my manager and when I did nothing he said made sense. He provided me with wrong information and the way management speaks to you which is thru text(which is off because we aren’t supposed to have phone on the floor) or teams is very condescending. 4. The systems needed to work fail on a daily basis more than once a day 5. IT department is incompetent 6. The turn around for new hires is crazy my class has 15-18 people and there is 4 of us left. 7. Insurance is expensive 8. I don’t know how branch employees are trained but they are very rude 9. The third parties used to help customers make it so customers get angry with everyone 10. Hr and work force on boarding is a joke