BNY Client Service Representative reviews

3.0

57% would recommend to a friend

(89 total reviews)
avatar

Robin Vince

66% approve of CEO

39% positive business outlook

Client Service Representative employees have rated BNY with 3.0 out of 5 stars, based on 89 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have an average working experience there. BNY is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

89 reviews
3.0
Mar 17, 2025

VP

Recommend
CEO approval
Business Outlook

Pros

Flexible work life balance Collaborative work environment opportunities to learn new products

Cons

Continual offshoring of work Annual changes to performance policies to position employees for corrective action and job elimination Inconsistent reviews by leaders

4.0
Feb 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Wonderful leave time 2week vacation Work load isn’t bad Full time

Cons

Unorganized management Lack of communication No coachings No real chances for promotion; you do get to work on projects

Viewing 4 - 6 of 89 Reviews

Glassdoor has 15,671 BNY reviews submitted anonymously by BNY employees. Read employee reviews and ratings on Glassdoor to decide if BNY is right for you.