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      BNY

      Engaged Employer

      BNY reviews

      3.4

      54% would recommend to a friend

      (13,847 total reviews)
      avatar

      Robin Vince

      61% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      BNY has an employee rating of 3.4 out of 5 stars, based on 13,847 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BNY employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      14K reviews
      1.0
      Apr 14, 2021

      If I could do it all over again, I wouldn't.

      Senior analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Experience gained here was excellent

      Cons

      There is no clear direction, management is clueless, no motivation to work, pay is not competitive, no clear direction yet very high expectations, system and IT are horribly lacking, job is very stressful, never felt valued, laughable bonus and raise

      3.0
      Feb 28, 2021

      Great Peers, Poor Management, Below Market Compensation

      Call center quality assurance coach
      Recommend
      CEO approval
      Business Outlook

      Pros

      I work with a tremendous team of individuals who care about the training of new employees and the development of existing employees. The ability to work from home at least part of the time is a plus and the healthcare, tuition reimbursement and 401k benefits are a plus.

      Cons

      Management is stagnate and inflexible, in spite seeing exorbitant yearly turnover rates throughout the call center and data from exit interviewing showing exiting employees dissatisfied with training and support, management is unwilling to change in meaningful ways the way training and development is implemented. The push towards productivity leads to the quality of the customer service provided to our clients to suffer and ultimately leads the call center to be even less productive as many employees leave for greener pastures once they have developed meaningful experience.

      1.0
      Dec 19, 2020

      Not a good work place. No work life balance. No encouragement or promotions. Only asks you to do what they tell.

      Senior specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      None Do not waste time by working here.

      Cons

      Slavery. Only Asians are preferred No diversity Long work hours. Managers call after hours and ask you to finish work. Too much of micromanagement. They track what you do every minute Saturday work is almost mandatory. Out dated technologies.

      Viewing 259 - 261 of 13,847 Reviews
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      ReviewsBNY reviews

      Glassdoor has 15,625 BNY reviews submitted anonymously by BNY employees. Read employee reviews and ratings on Glassdoor to decide if BNY is right for you.