BSI reviews

3.5

58% would recommend to a friend

(1,013 total reviews)
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Susan Taylor Martin

79% approve of CEO

61% positive business outlook

BSI has an employee rating of 3.5 out of 5 stars, based on 1,013 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BSI employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Jan 12, 2023

Wouldn't recommend

Recommend
CEO approval
Business Outlook

Pros

Good learning opportunities for younger consultants. The benefits are standard but compensation isn't

Cons

Management is very discombobulated and doesn't treat staff very well. Harsh language and criticisms and do not take responsibility for their actions. The two for-profit groups within BSI are constantly bickering and fighting over clients and "shared" services. Compensation isn't very competitive. Diversity and inclusion don't exist.

5.0
Sep 6, 2019
Recommend
CEO approval
Business Outlook

Pros

So far, I found the hiring and management department for the Medical Device team to be very honest. I did not feel they were just looking for a body. They were honest about the amount of travel. Acknowledged my concerns about some of the job review complaints I've researched. And they shared with me the processes that are now in place to address some of those concerns. The desire to identify, acknowledge and improve is to me a good sign. I joined right when these changes were taking place and felt an honest present-day review was needed. Majority of the team members and fellow assessors have been great to work with. Then you also have a few outliers in the bunch. Each assessor comes with their own wealth of knowledge on whatever past industry they worked in before BSI and we all teach each other. Travel expenses are treated with a fast turn around time. Being apart of a big organization, the benefits are good and 4 weeks of PTO are a plus. Working remote, communication can be challenging, but I think all remote jobs share this. So far my manager, planners, payroll and the HR department does a good job communicating back in a reasonable time. The entire management team is new. Note: They are made up of previous assessors who have been promoted from within the organization to these postions. So far my manager has been very encouraging and showed care and concern for my wellbeing during training and during a personal hardship. Other management members have reached out to offer themselves as additional resources. Learning resources are abundant, you just have to be resourceful enough to communicate your needs. Traveling is extensive but the pro is that the organization acknowledges this and they are mass hiring to help alleviate this. Ownership of travel points collected from expense s is nice. Paid certifications and classes is a pro. And finally the most important pro, no one micromanaging your everyday work activities as long as you do what needs to get done and do it right!

Cons

Training structure - not detailed enough for the needs of new assessors. But from what I've heard and seen from individuals hired after my group, it's improving. There are too many different learning modules and sign in's to keep up with. Communication lacks some sort of control process. I have found that either I or other fellow assessors have been left out of important email communications. IT turn around request can be a little long.

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BSI Response
6y
It was good to hear that you are having a positive employee experience with BSI and we thank you for your comments. This is a truly exciting time for our Regulatory Services – Medical Devices Stream; as you have highlighted, we have been making significant changes so that our colleagues and customers have a great experience. There is always more to do as we also strive for continual improvement. Communications is one such area that we review on a regular basis to ensure effectiveness, so your feedback is appreciated. Our approach is for information/dialogue to be both ways and, importantly, we expect our management team to cascade information directly to their teams. Please also see our Medical Devices employee newsletter which has both business updates and news of what our talented colleagues are doing outside of work. For example, our latest feature includes an article on a volunteering activity. We encourage you to talk to members of your management team if you would like any additional information.
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