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BTS Research

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BTS Research reviews

1.7

17% would recommend to a friend

(39 total reviews)

Sami Abunadi

9% approve of CEO

18% positive business outlook

Ratings by category

2.2

Diversity & inclusion

2.2

Career opportunities

2.0

Work/Life balance

1.9

Culture & values

1.9

Compensation and benefits

1.8

Senior management

BTS Research has an employee rating of 1.7 out of 5 stars, based on 39 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The BTS Research employee rating is 52% below average for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

39 reviews
1.0
Sep 3, 2015

Worst Place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

get experience and get out!

Cons

Their studies are money driven not science driven. They will throw you into something with no training, then you mess up and they reprimand you for not knowing what you were doing. STAY AWAY FROM THIS COMPANY! Shady owners, shady managers, wouldn't trust any data that comes from this place.

avatar
BTS Research Response
10y
As a CRO we are both quality and accuracy driven. We believe in getting things done the first time around. It is unfortunate that some new hires that have so much to get entrenched in, would jump the gun and to conclusion. I am the CEO and I believe all the scientists at BTS stand behind their work. We have an excellent track record with all regulating agencies. I am pleased to understand the person with this post was able to use the entry level position they have gotten at BTS and become more attractive to a new hire. Good luck.
1.0
Sep 12, 2017

Go somewhere else!!!

Research associate
Recommend
CEO approval
Business Outlook

Pros

You get OT and you work with decent people (some just don't know how to do anything) you gain a lot of experience because they put you out there.

Cons

What can I say here. It is absurd how they treat you and it is ridiculous how many promises they make that they will not keep! There's been times that RA's do not take a lunch and they definitely never take breaks. Upper management promises to help but they never do and if they do you end up having to correct their mistakes or they do not finish it all the way thru. I think it's completely amusing how they say they care about the staff when they don't. Studies are not always performed at their best since some are last minute or don't have enough staff to run them properly. I would recommend to not even consider this place! Make yourself a favor and go somewhere else, you will be better off. You will be thrown into studies without having experience. Even for GLP. If you do not know how to do something they will teach you during the study which is not ok, that is not the correct way to train someone. They do NOT follow correct GLP procedures. They fake paperwork saying you are trained for something when you are not or they will sign you off right AFTER the study is over in case they get audited. I am honestly not sure how this company is still open. Also I think it is funny how they have someone write positive reviews in a single day to try to make this company look better! News flash it doesn't, it makes you look petty! Trying so hard but everyone knows they are all fake. This company is very money hungry its pretty sad. There's better companies out there don't bother with this one.

1.0
May 15, 2016

worst job ever...check!

Research associate
Recommend
CEO approval
Business Outlook

Pros

There are some really great and intelligent people whom have worked for and then subsequently resigned from BTS Research. As one reviewer mentioned, everyone shares a common ground in that we all hate(d) working there. The variety of studies conducted is actually a very positive thing for career growth. However, you won’t be provided training and will have to figure it out. And as another reviewer mentioned, getting your worst job ever out of the way is a good thing. After you move on to another job, you won't take anything for granted anymore.

Cons

Employee retention continues to not be a concern of management. In fact, they actually believe continued high percentage turnover is a good thing. They don't value anyone and routinely badmouth staff after they eventually quit. Responses for requesting of help consist of claims that that is the first they heard of this or odd nonsensical acknowledgements without any real response or better yet - no response at all. Poor decision making, a flawed hiring process, and terrible communication and management skills are what is preventing the company from taking the next positive step. The most amazing thing is that the company has sustained in spite of the poor decision making at the top. What else…Let’s see… No bonuses, sub-par insurance, low vacation allowance, no team building or company activities (no Christmas/Holiday party).

avatar
BTS Research Response
9y
Dear ex-employee, thank you for recognizing the intelligent people at BTS and the fact that the various studies conducted are a boost for anyone’s career. As you must have learned firsthand, training is mandatory before any activity is authorized for a technical person. This is reviewed by three levels before it is approved: the IACUC (Animal Care and Use Committee), the Study Director and the Quality Auditor. In a mid-sized organization, it is hard for an employee to make an objective evaluation of the training of other peers, but the minimum requirement is that the participant is trained and that the training is documented before they are allowed to be on the Study. With a great deal of the budget allocated to the new vivarium and renovating the old one, it was not an accommodating time to have an elaborate budget for holiday parties and bonuses, even though merit increases were given during those times. With this behind us, I am certain that it is only a matter of time before bonuses and parties take more focus. I do, however, want to advise you of having higher work ethic, because since the person that posted this claims to be a Research Associate, I can say, as the CEO, that we did not have any Research Associate that worked closely enough with me or HR to have an opinion of me or the hiring process. I do appreciate, however, that you recognize that the company is growing even though you don’t agree with the CEO or the management.
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Glassdoor has 41 BTS Research reviews submitted anonymously by BTS Research employees. Read employee reviews and ratings on Glassdoor to decide if BTS Research is right for you.