BTS reviews

3.5

57% would recommend to a friend

(382 total reviews)
avatar

Jessica Skon

75% approve of CEO

44% positive business outlook

BTS has an employee rating of 3.5 out of 5 stars, based on 382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BTS employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.6 stars).

Reviews by job title

382 reviews
2.0
Mar 13, 2024
Recommend
CEO approval
Business Outlook

Pros

- Opportunities for travel - Cool clients - Exposure to fascinating industries

Cons

- Old, dated content recycled and used for clients - Pressure to perform resulted in uncreative solutions and luke warm client relationships - Super top-heavy. Ancient Leaders ride on the success of younger star talent (expect senior consultants and associate directors to bear the brunt of this) - Insane/ unequal work hours for top performers (a 60 hr week was pretty normal) - Leadership loves to talk about how great BTS is, yet never wants to be honest about their real problem

2.0
Dec 5, 2020

Don't Work Here!

Recommend
CEO approval
Business Outlook

Pros

Culture, travel, family, independence, autonomy

Cons

Inept management, poorly researched products, terrible work/ life balance

4.0
Nov 5, 2025
Recommend
CEO approval
Business Outlook

Pros

I absolutely loved my experience at BTS. I also am writing this review after leaving the company, but I think they did a lot right: - Strong focus on development & promotion - everyone WANTS you to get promoted and is in your corner to give you whatever opportunities you want/need to get there - Flat organization - you can comfortably talk to anyone and ask anyone a question - Practice what they preach - it's a management consulting firm, and a lot of the content that they teach to other companies around feedback, teamwork, etc. I found that they practice internally. I found it to be a very comfortable feedback culture. - Authenticity - I was encouraged to be myself, and really found my peers be able to lean into their natural personalities as superpowers - Fun - BTS team members are fun, they sell fun, they are fun, and some of the best people that I've met (both in heart and minds) have been from BTS - Networking - Even after leaving BTS, I keep up with a lot of people from the company. - Diversity - I personally found BTS to have a lot of diverse hires. You also get the chance to work remotely with a lot of people from different offices and even countries. - Benefits - BTS has INCREDIBLE benefits across PTO, medical/dental/insurance, etc. still to this day the best medical I've had - Culture - BTS is a HIGH CULTURE environment. There's a big focus on this, and you feel it in every interaction. - Attitude - theres very much a "we're in this together" mindset. I find that people are always willing to help & answer questions. - Say in your pathway - This one might be a bit of a mix depending on who you talk to, but I found that if you tell your manager "hey I'm interested in innovation" they'll do their absolute best to get you on innovation projects, same with leadership development, other project types, etc. - CEO - big fan of Jessica Skon, incredibly kind and inspiring

Cons

I'll call out that BTS is a Consulting firm & consulting is a very unique field in terms of demand/how much of your time is utilized. I think there's always areas for improvement in this field, but generally speaking if you're interested in being a consultant, you should know to expect longer hours and travel. Here's my cons: - The whole company is generally underpaid. It could be considered a bit of a trade off for some of the other benefits you get, but it's a strong consideration - I've heard rumblings of a "boys club" kind of attitude, and I imagine that might happen a lot more at the top of the company (Senior Director/VP+). Among consultants, I didn't find this to be the case - Employees are unevenly stretched thin/Playing favorites - "Favorites" can get more opportunities, and generally I've seen the case where some consultants are overworked and others are massively underworked at the same time - Rolemodels obviously overworked - When you look to your more senior colleagues, which you may have the mindset of "I'm gonna be them/have their work lifestyle one day"... you look at it and immeidately want to say "I absolutely don't want that." Lots of Senior Leaders who have periods where they work consistent 12-20 (yes... 20) hour days or who aren't home week after week and have families. As a junior employee, it's not inspiring. - Actively making choices to overwork and inconvenience employees - For example, I was on a project where my leader confidently suggested that one of our facilitators lead a workshop that starts at 2am for European participants. If we would have had someone in BTS Europe facilitate it, we would have lost maybe $250-$500 in revenue split. That's not needed for anyone. I've also heard of single parents being called to take last-minute travel for work with only a couple of days notice, which I could imagine is incredibly inconvenient.

Viewing 16 - 18 of 382 Reviews

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