Pros
The rank and file employees and the product. Gamification is a real opportunity for legitimate, consistent and sustained engagement for enterprises. It really does work and motivate for good.
Cons
This ship has been "lost" at sea for some time. The Skipper and his trusted - yet inept - sidekick have been attempting to navigate a stormy market for a while, but just don't have a clue. He says he brought the Skipper in to "fix bad habits.” Of course, these were habits inculcated under his oversight. Seems like a clear self-admission of failure, but maybe the Japanese concept of “saving face” is at play here…hmmm… The Skipper has a whole other agenda. Common sense, logic, or basic proven business practice are quickly cast aside in order to intimidate, bully or castigate. When he will publically and privately throw his "little buddy" under the bus, you know trust is in short supply (generously put). It's just not an honest or healthy environment, which is unfortunate.
