BambooHR reviews

3.7

68% would recommend to a friend

(769 total reviews)
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Brad Rencher

86% approve of CEO

58% positive business outlook

BambooHR has an employee rating of 3.7 out of 5 stars, based on 769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BambooHR employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

769 reviews
1.0
Sep 8, 2022

Not What It Used To Be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good people. Culture used to be great. Good opportunity for someone new in their career

Cons

It could be a good temporary gig but there doesn’t seem to be room for employees who have been there for a while and want to advance in the company. I saw them passed up or demoted over and over to bring in new employees from outside. Toxic work environment with some Sr management who want to be adored and surrounded by friends from their passed who will be yes-men and laugh at their juvenile jokes. Product development moves at a snails pace and BHR is getting left behind in the industry. It takes years to develop and integrate feature that could be done in months at other companies. Pay and benefits are well below market. I moved to a new company and increased my pay by about 50%. Plus now I’m getting live stock rather than the phantom shares BRH dangles at their employees as a benefit. Who knows when that will pay off. Leaving BHR was one of the best decisions I’ve made in my career.

4.0
Dec 22, 2021
Recommend
CEO approval
Business Outlook

Pros

My coworkers were generally awesome and easy to work with. I was never overly stressed from work and wasn’t expected to put in crazy hours. The company was very flexible about working from home. The 401k match and healthcare premiums are hard to beat, and the paid paid vacation was a nice perk that gave our family an excuse to plan a fun trip every year.

Cons

As the company is growing, the culture is changing as well. They restructured the marketing organization without much input from directors and managers that led to demotions and pay decreases for people who had been with the company for several years. It did not sit well with most employees, let alone the leaders who got significant pay cuts with no advance notice or suggestion of it being performance related. Instead of promoting internally, they’ve brought on a bunch of outside hires in even though several employees are qualified for or have shown interest in these roles. It’s starting to feel like a different company than the one I originally started working for and it pains me to see them demoting these major leaders who were key to Bamboo’s success for so many years. The company always says that they know their employees can make more money elsewhere but their employees choose to work here because of the culture. They pride themselves in offering middle of the road but fair salaries. I didn’t realize how underpaid I was, however, until I started interviewing elsewhere. Most other jobs for my same position were offering salary ranges up to 50% more than what I was currently making, and that was the norm. It’s one thing to be underpaid by 5-10k. It’s another to be underpaid by 40-50k. I’m not entirely sure what it’s like in other organizations outside of marketing, but for a company that takes so much pride in providing a positive employee experience, it’s starting to feel like they are putting some of their most loyal employees on the back burner.

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BambooHR Response
4y
Thanks for sharing your feedback, we truly do value your opinion. We’re happy to hear about the positive aspects of your time with BambooHR. We do want to address your feedback on compensation. We seek to offer competitive market pay and regularly review our compensation levels in light of changing market dynamics. We see our growth as a company as largely a great opportunity for Bambooligans who want to continue to grow in their careers. Again, thanks for your feedback and we wish you the best.
2.0
Jun 24, 2021
Recommend
CEO approval
Business Outlook

Pros

I was with bhr for many years the absolute basic of needs are met. Insurance, health, dental 401k matching, PTO, 12 hours of volunteer time a year, a reliable in the industry name on the resume, executives who pretend to care. a paid vacation they encourage to take DURING A PANDEMIC to travel to unvaccinated areas on company (reimbursed) dime. No sick time off - with COVID the incredible, exploited team successfully fully transitioned and completely killed expectations and projected goals within a downplayed pandemic.

Cons

I decided to wait to post this because of the witch hunt (mentioned in a previous Glassdoor post) was out for me & even attempted to reprimand a seemingly negative comment I had made during my last week. Not the first time I was genuinely worried about negatives getting to the wrong copy songbird. They solely hire based on referrals top priority for better ‘culture fits’ and the hiring process is a JOKE even more so if you’re wanting to move up internally. I had a better experience getting hired on with bhr than I did with movement throughout the company. Communication is severely lacking and although they are hiring more recruiters, so much and so many fall through the cracks. Be ready for constant emails, texts to touch base on where you are sitting in the pipeline. From my many years with bhr, I made many referrals but as a surprise to none, the only ones who were hired on were religious, from the surrounding area, and sheep-like. Within one year a WHOLE marketing dept completely turned over &there was never any support from any higher-ups, executives let alone the vp of Marketing. Many noticed. Many were speaking about it but never from those who could actually do something about the high turnover. Many long-time bambooligans have left within the last year alone. Employees from 3-10 years with bamboohr. The exit interview was basic, no feedback prompted & I needed to be the one to initiate the feedback on the horrible experience as to, why I and so many long time employees were leaving. A company consistently prized & awarded for “culture” and how they treat employees when truthfully it’s far from their actual focus. Microaggressions & gaslighting speech made to feel like you are the one taking things wrong. And/or you are the one who should be grateful and happy to simply be here. To giving the yearly ENPS your ALL only to be told - you are the one who needs to be a better communicator. If there is any development for more, it’s for the managers or pushed to be your personal responsibility for more. Compensation does suck. (As previous posts have mentioned) It has always been an issue and ongoing battle. As well as senior titles. When pushing for either of these, the state of mind is” how dare you be so entitled you should be grateful for everything being given to you this far. Ie- paid vacation &basic essentials like feeling a part of something, work-life, Apart of the "Bhr family”. Especially at a time where anyone can work remotely, there wasn’t a big change in this & if there is a slight change in your comp, you’re made to feel incredibly lucky for that. When they don’t want to give you a comp increase, they try to ✨spice ✨ it up with phantom units ✨ & who knows when those will be worth anything to you. They just make you shut up about it & again refrain to the verbiage that you are lucky to be here. Annual increase plan by THREE percent that doesn’t even cut the cost of living. Compensation is treated as a secret and employees are told not to share because of the wide spectrum everyone is on. HQ is in Utah so the cult-like familiarity and toxicity is real. During a may meeting video addressed to the company, the culture was phrased in a way by the CFO that it was something to “abide by” as if the local sheriff should take you out if need be. That being said, If they don’t like you, like how loud & candor you are. There will be a witch hunt and/or purposely push you into a corner to leave bhr because nothing bad or negative happens there. Nobody’s unhappy at bhr— there are just simply people who don’t “belong or fit at bhr anymore”. After the murder of George Floyd, many bambooligans pushed for Antiracist, anti-bias training, many even offered to make space, put together &promote but of course the infamous response was... “We appreciate the feedback & REALLY appreciate you being so open” as you can tell absolutely nothing happened from this. As a leading HR company, D&I should be more than just a catchphrase for more MRR, Leads, or blog views. sadly it is not. There is NO diversity & inclusion nor push to get with the times. There are only tokenized minorities sprinkled throughout departments & those POC are often fetishized from the video team to give off an inclusive look for everyone else &social media. Their virtual event is a sorry excuse to push down their cultural ideas and wrong attempts to be more like bhr. When in actuality they aren’t acting like a top leading HR Company internally. At all. Not within comp, opportunities, development, D&I, the list goes on. All of this information and opinion was included plus some in my yearly ENPS report and as a surprise to none, no action, no follow up nor acceptance of responsibility or accountability has ever been a focus. Even when everyone screams for employee development & more than just running to be better. At bhr when you attain goals, you just push for more. You don’t get compensated you just push for more until you’re expanded beyond return & cut yourself loose. No remote monthly stipend. They used to hold a monthly company meeting with lunch, as the pandemic hit even the lunches were taken away (very on-brand for them) The company (when in office) was outgrowing the office space- and while many are surviving through a pandemic (literally) there were many at least they could dos, opportunities but nothing done to show they care for their employees besides of course, what they could be awarded or recognized for. They take the stance that the May & November meeting is where they really invest in employees but even their competitors, partners, and silicone valley neighbors are doing much more. I spent a lot of time and conversations trying to push for change but it was never worth the trouble or gaslighting conversation. Even after mentioning I was tired of the infamous reply “thanks for your feedback and being so open” you quickly realize some things will never change. Nor a want for real change. There once was a time I was heavily drinking the Kool-Aid and believed this was a great place to work. I do not think anything close to this anymore.

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BambooHR Response
5y
As a former Bambooligan, your feedback is valuable to us. We’re truly sorry that you didn’t feel heard during your time here at BambooHR. We’ll try to address a few points you’ve addressed in your post: ▸Pandemic & travel: We want to be very clear that we never suggested employees travel in an unsafe manner. We paused our paid/paid vacation program through most of 2020 to encourage safety and instead paid it out as a bonus. We brought the program back in 2021 because we felt it was a key aspect of our culture and our Bambooligans were ready to enjoy some R&R with family and friends. We never dictate how individuals choose to spend their paid vacation time and respect how each individual chose to travel (or not travel) over the past 18 months. ▸COVID Paid Sick Time: Contrary to your statement, we did provide emergency paid sick leave specifically to support COVID impacted employees.; our steps here were very much in line with industry standards. ▸DE&I: As we evolve our strategy to include more programs that promote and encourage DE&I, we’re grateful you’ve shared your opinions. We have employees in a dozen states across the US, and we’re excited to continue Hiring great talent from all walks of life. As our employee make-up evolves, we are also actively building on our existing DE&I programs. ▸Compensation: We’ve done a number of things to ensure our compensation is competitive, including engaging with an outside consultant and feel very comfortable with our current compensation strategy. We also feel strongly that our phantom units program has the potential to create significant value for our employees. May/November meeting: We continue to receive great feedback from Bambooligans about our May and November meetings. While your post focuses on the fact that other companies are doing “much more,” we feel comfortable that these events are great opportunities for connection and individual development. As we grow, we will continue to evaluate what might be additive to our culture. We truly wish you the best of luck in your future career endeavors.
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Glassdoor has 790 BambooHR reviews submitted anonymously by BambooHR employees. Read employee reviews and ratings on Glassdoor to decide if BambooHR is right for you.