BambooHR reviews

3.8

72% would recommend to a friend

(765 total reviews)
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Brad Rencher

88% approve of CEO

61% positive business outlook

BambooHR has an employee rating of 3.8 out of 5 stars, based on 765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BambooHR employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

765 reviews
3.0
Nov 16, 2016
Recommend
CEO approval
Business Outlook

Pros

Inbound leads, friendly managers and easy sales cycle environment. Really good for entry-level sales reps.

Cons

If you have any experience in software sales, you'll probably be disappointed with what you'll get at BambooHR. During training, you'll be introduced to basic high school level phone and email etiquette training's one would expect at an entry-level call center job. There is zero room for error as a BambooHR sales rep. Most companies will evaluate on a quarterly basis. BambooHR evaluates on a monthly basis. If you miss quota for 2 months, you could find yourself on a performance plan and the pressure is piled on to perform or you're out. I've seen reps who perform and hit quota for a year and have a bad month or two and are let go. BambooHR promotes work-life balance. They even pay $2000 for you to take a vacation. Be careful doing this, because you will lose out on leads while you're away and could very well not hit your "monthly" number when you return from vacation. In addition to the promoted "work-life" balance, as a sales rep at BambooHR you'll be expected to work international leads. Yes, this means getting up at midnight to do an hour-long demo with someone in India. In fact, a good percentage of leads that you receive are international so expect to be "on call" to contact these leads and close deals all throughout the day and night.

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BambooHR Response
9y
Thank you for your thoughts! Perception is reality, and we apologize for failing in our communication around the issues you've mentioned. We can provide excellent clarity around the cases where performance has had the impact you infer. However, we'd argue firmly that our retention of account executives and the success of our reps is better than any firm we know! We've invested incredible effort in our onboarding and training, and have reps tell us they've never experienced such detail and training. If you are a super-experienced rep, we can see how you'd feel this unnecessary. But we consider the mastery of the product at BambooHR as something that is critical. Thank you for sharing. For those seeking to learn more, reach out!
5.0
Nov 10, 2016

Best company you'll ever work for.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Owners are the great people who care about their employees and want to see them succeed. They've created a culture that is warm and friendly while managing to hire the best and brightest folks around.

Cons

Growth is rapid which leads to understandable problems. They outgrow their office space every year or so. They're usually a bit late getting more space and end up packing more people in the old space than it can really fit.

5.0
Oct 31, 2016

Total Package

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A great amount of trust is given from co-founders and management which fosters a very pleasant work environment. That kind of autonomy here works because everyone seems to have great work ethic and a passion to be great at their jobs. Product is incredibly user-friendly and well designed. There is a deeply ingrained culture of providing fantastic customer support. These things combined have led to the product having a great name in the industry which seems to be organically growing itself. In addition to this, the marketing team here is amazing and super involved with the lead gen and sales process all the way through. Promising growth going forward. People here are awesome. Across all departments, Bambooligans have been extremely warm and friendly from day one. Everyone seems to be working together as a whole in accomplishing goals. You feel that everyone has your back here, which you naturally want to reciprocate. This in my opinion, is one of the greatest factors that makes it such a wonderful culture here.

Cons

It's obviously not perfect, fast growth and transitioning from start-up means some growing pains and changes in systems and processes sometimes. However, the encouragement to be transparent and contribute advice and best practices turns that into an opportunity for individual growth and development.

Viewing 703 - 705 of 765 Reviews

Glassdoor has 786 BambooHR reviews submitted anonymously by BambooHR employees. Read employee reviews and ratings on Glassdoor to decide if BambooHR is right for you.