BambooHR reviews

3.6

66% would recommend to a friend

(776 total reviews)
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Brad Rencher

83% approve of CEO

57% positive business outlook

BambooHR has an employee rating of 3.6 out of 5 stars, based on 776 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BambooHR employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

776 reviews
2.0
Dec 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Company Culture Good product for their market.

Cons

Too many. Stressful, month-to-month quotas, and sales reps aren't a part of the Holiday Bonus structure.

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BambooHR Response
2y
Thank you for bringing your concerns about a stressful work environment and sales quotas to our attention. We understand that meeting quotas can be challenging, and we want to assure you that our goal is to set realistic and achievable targets that motivate and support our sales team. Your success, and the collective sales team’s success, is crucial to the success of BambooHR, and we are committed to providing you with the necessary resources and support to help you reach your goals. Please don’t hesitate to reach out to your leadership team directly or hr@bamboohr.com if you have further questions or concerns. Your feedback is invaluable in helping us improve, and we want to create an environment where you feel supported and empowered. Thanks, Anita, Head of HR
2.0
Dec 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits are great. You get a great medical, dental, and vision package. It’s very affordable. They’ll pay $2000 to go on a trip, but will be taxed as a bonus. Best PTO package around. Coworkers are the best! They help you get the job done, and are open to help you.

Cons

No room for growth at all. We aren’t paid very great for a tech company. Company gave great swag few years ago, but started to become cheap this last year. Culture has changed in the last three years. Not everyone lives or follows the BambooHR values. Getting a promotion is nonexistent and hard to get. No wiggle room for PTO in December, January and quarter starts. Not a lot of work life balance for a lot of people in the Payroll Implementation team.

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BambooHR Response
2y
Thank you for taking the time to provide your perspective on your role as a Payroll Project Manager. We are happy that you appreciate your fellow Bambooligans and benefits, but we regret that your experience hasn't met your expectations. We take your concerns around a declining culture seriously, since fostering a strong, supportive environment for all employees is extremely important to us. Our goal is to address any issues and cultivate a culture aligned with our values, promoting a sense of belonging and fulfillment for everyone on our team. Openness is crucial, so if you have additional thoughts and are comfortable sharing them, please feel free to reach out to hr@bamboohr.com or your leadership team. Your feedback is invaluable in helping us build a better workplace for all. Thank you, Anita, Head of HR
3.0
Dec 6, 2023
Recommend
CEO approval
Business Outlook

Pros

BambooHR is an active, friendly environment that provides a lot of room for growth. I enjoyed the team that I worked with and made lots of friends. They also give you a vacation stipend every year (I got to go on three total vacations with this) and have decent benefits otherwise too. PTO accrual was great. The training was very thorough and engaging. I felt that what I learned through this role prepared me for other jobs in the finance field quite well. If you are energized from and enjoy working with outside clients every day, this job will be a good fit for you. The software for the most part is well set-up.

Cons

Management made a lot of changes in the time I was there that made our lives more difficult. You were also expected to give a very high amount of effort for pay that was mediocre. Certain positions require you to basically be on the phone all day nonstop which can be extremely draining, and you get berated if you do not meet their metric expectations, even when some things are out of your control. Lots of clients got passed our way that were frustrated because they felt they had been deceived in the sales process about what our software could do, and in turn they gave us negative reviews, which made our performance look poor even when we helped them to the best of our ability. Many members of my team were also quitting at the same time that I left because they felt stressed constantly trying to attain the very high weekly goals that were being asked for. We had a meeting in which they basically announced that there was no room for growth or promotions for anyone in the foreseeable future which was the last straw for a lot of people. Lots of us were in a private group chat together just so we could express how we truly felt about things as we did not feel safe doing so during meetings with management. Toxic positivity was rampant and no one felt like they could say anything bad about policy changes or new pay structures. I also agree with the other reviews that have mentioned the somewhat "juvenile" trainings that we had. It felt like a lot of the focus was on being a quirky, cool place to work and patting themselves on the back rather than addressing the underlying issues with the software.

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BambooHR Response
2y
Thank you for sharing your insights about your time in our Payroll department. We're happy to hear you were pleased with our total rewards program, but sorry to hear you had a negative experience around your workload. Constructive feedback like yours helps us enhance our processes, communication, and culture for our team members. Your perspective will guide us as we work to improve collaboration and ensure that our team members thrive moving forward. - Anita Grantham, Head of HR
Viewing 229 - 231 of 776 Reviews

Glassdoor has 797 BambooHR reviews submitted anonymously by BambooHR employees. Read employee reviews and ratings on Glassdoor to decide if BambooHR is right for you.