Is Bancroft a good company to work for as a Direct Support?

Direct Support professionals working at Bancroft have rated their employer with 3.3 out of 5 stars in 48 Glassdoor reviews. This is a higher than average score with the overall rating of Bancroft employees being 3.1 out of 5 stars. Search open Direct Support Jobs at Bancroft now and start preparing for your job interview by browsing frequently asked Direct Support interview questions at Bancroft .

Does Bancroft pay Direct Support employees well?

Direct Support professionals rate their compensation and benefits at Bancroft with 2.4 out of 5 stars based on 48 anonymously submitted employee reviews. This is 18.9% worse than the company average rating for salary and benefits. Find out more about Direct Support salaries at Bancroft.

How happy are Direct Support professionals working at Bancroft?

48% of Direct Support employees at Bancroft would recommend their employer to a friend. This rating has decreased by 24% in the past 12 months. Direct Support professionals have also rated Bancroft with a 2.8 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.1 rating for culture and values and 3.4 rating for career opportunities.

What are the top reviewed jobs at Bancroft?

Direct Support Professional (DSP) (47) , Program Associate (34) , Paraprofessional (15) , Senior Program Associate (14) , Program Manager (12) , ABA Specialist (11) , Clinical Associate (11) , Manager (6) , Special Education Teacher (6) , Director (5) , Program Director (4) , Administrative (3) , Behavior Support Associate (3) , Clinical Manager (3) , DSP (3)

What are the pros of working at Bancroft according to real employee reviews?

"great benefits they offer" ((in 20 reviews)); "Liked the work a lot, good people" ((in 15 reviews)); "Tuition reimbursement, flexible, paid training" ((in 12 reviews)); "The staff you work with are generally amazing." ((in 12 reviews)); "Tuition reimbursement, overtime, working with clients" ((in 7 reviews))

What are the cons of working at Bancroft according to real employee reviews?

"Upper management and manager did absolutely nothing." ((in 11 reviews)); "I can name about 5 managers that have been pushed out of the company." ((in 8 reviews)); "training would be helpful." ((in 6 reviews)); "Hours are long" ((in 6 reviews)); "Salary was not great ." ((in 5 reviews))

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Bancroft

Bancroft Direct Support reviews

3.3

48% would recommend to a friend

(48 total reviews)

Brian Hancock

Not enough data to show CEO approval

32% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Career opportunities

3.1

Culture & values

2.8

Work/Life balance

2.5

Senior management

2.4

Compensation and benefits

Direct Support employees have rated Bancroft with 3.3 out of 5 stars, based on 48 company reviews on Glassdoor. This indicates that most Direct Support professionals have a good working experience there. Bancroft is rated in line with the average (within 1 standard deviation) by Direct Support professionals compared to other employers within the Nonprofit & NGO industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

48 reviews

3.0

Dec 15, 2025

Won’t be suggesting working here anymore!!

Direct support professional (dsp)

Recommend

CEO approval

Business Outlook

Pros

The people we serve, some coworkers, plenty of opportunities for overtime

Cons

Lack of management, understaffed, low pay for the people who have been there for several years/decades, the points system, they don’t do full investigations if it involves people outside of the company and only go based off of what was verbally stated to them, work/life balance, etc

3.0

Sep 29, 2025

Coworkers are great

Direct support professional (dsp)

Recommend

CEO approval

Business Outlook

Pros

Coworkers are amazing, kinda gives you the pledging type vibe… you all go through stuff together and it leads to closer bonds.

Cons

Management is all about the money. You are Discouraged from using PTO days, due to inadequate staffing.

3.0

Apr 14, 2025

Direct Support Professional (DSP)

Direct support professional (dsp)

Recommend

CEO approval

Business Outlook

Pros

Clients are great to work with

Cons

upward mobility can be difficult

Viewing 1 - 3 of 48 Reviews

Jobs at Bancroft

Administrative Assistant

Direct Support Professional (DSP) - 2nd Shift Part Time

Direct Support Professional (DSP) - Overnight Full Time

Laurel Springs, Camden, NJ

$19 - $19 /hr

(Employer provided)

View job

ABA Clinical Associate / Lindens Children's Program /2nd shift

Mount Laurel, NJ

View job

Direct Support Professional (DSP) - Overnight Full Time

View all Direct Support Jobs

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Bancroft

Bancroft Direct Support reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Won’t be suggesting working here anymore!!

Coworkers are great

Direct Support Professional (DSP)

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