Bandwidth reviews

3.8

66% would recommend to a friend

(462 total reviews)
avatar

David Morken

71% approve of CEO

63% positive business outlook

Bandwidth has an employee rating of 3.8 out of 5 stars, based on 462 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bandwidth employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

462 reviews
5.0
Nov 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Bandwidth has one of the most vibrant cultures in the region. This isn't by chance, it's by design. They hire carefully...looking for people that fit. Smart, helpful, engaged, passionate people that are thrilled by innovation...people that are full of ideas and have the social intelligence to know how to express them. Agile and efficient people that like challenges and solving problems. Flexible people that don't mind changing course in the middle of the ocean because the winds have changed. Amiable people. It's not a rare person that fits at Bandwidth, but it has to be the right person. So yeah, I've been here a long time (10 years) and I've seen it grow from a company of 30 to 360. It's had its ups and downs and has always been fast paced...that's why it was ranked the 4th fastest growing privately held company from 2002 to 2007 (Inc. 500). I was there when small teams did what large companies couldn't. Bandwidth became a CLEC, built strong partnerships with some of the largest technology companies in the world, assembled the 6th largest voice network in the country in 4 short years (the top five companies are ATT, Verizon, Sprint, Level (3) and T-mobile) and launched Republic Wireless in about 6 months, a hybrid calling service (wi-fi and cell), the first legitimate threat to big cell. So yeah, they're fast paced. I've read reviews of people claiming that Bandwidth is a playground, it's not serious, professional and all they do is drink beer. It's baffling how they've grown so spectacularly and nobody works. The company looks and feels young, but isn't necessarily young. I've heard comments of people saying "we don't hire people that are 40 and above." However, our co-founders and a lot of our key leadership is between 40-60 (and we also have young leadership). I understand why someone would think it's full of 20 year olds because many at Bandwidth look young. It's amazing how little you will age here. The benefits at Bandwidth are the best in the region. 100% medical (not affected by ObamaCare), babies are free (they pay your deductible), free gym memberships at NC State's facilities, shuttles to take you to the gym from the office and back, 90 minute workout lunches, team outings, the coolest company swag (although not as much as before due to negative comments on this site...thanks guys), food trucks, Shark Tanks (open invitation for anyone to present an idea to a board), Hackathons, a patent program, two cool corporate chaplains, work from home arrangements and Q&As with the CEO every Thursday (beer is provided but it's not a party). If that's not enough, you'll also get to work on cutting edge technology that can literally change the world. Of course, I'm an advocate of the company (10 years is a long time) and I'm generally not exposed to the negativity that I've seen on this site. Bandwidth is like anywhere, it's not perfect. But you can always trust that it's striving to change...to be better. That's what fits around here.

Cons

If you don't fit, you'll either be miserable, leave or be asked to leave. If you're not flexible and can't handle pace, you won't fit here.

1.0
Sep 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Some good people left but the majority have gone elsewhere or been defrocked

Cons

Upper management has no experience. Upper management is arrogant. Upper management thinks the company is something that it isn't Lead by an old boys club. Either former colleagues or neighbors. No true executives. Just friends who hire friends regardless of qualifications. Check out linkedin. Worst customer service in the industry bar none. CS takes arrogance to another level all together.

Viewing 430 - 432 of 462 Reviews

Glassdoor has 497 Bandwidth reviews submitted anonymously by Bandwidth employees. Read employee reviews and ratings on Glassdoor to decide if Bandwidth is right for you.