Bandwidth reviews

3.8

69% would recommend to a friend

(185 total reviews)
avatar

David Morken

74% approve of CEO

67% positive business outlook

Reviews by job title

185 reviews

Reviews about "Culture"

Return to all reviews
4.0
Sep 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Overall pretty solid company. I really enjoyed the investments the company made in helping new employees learn the business and products. Telecom isn’t something most software sellers have a general knowledge of and leadership there recognizes this. To that end the onboarding process is fairly intensive and every week there are available learning sessions that anyone can attend. The other employees there are great (from my experience) and it seems the company focuses on finding and hiring really exceptional people. Other perks of the job are catered food on occasion and pretty fun events thrown on behalf of the company.

Cons

IMO telecom can be a fairly difficult product to sell. From an enterprise perspective, DMs are not in the slightest focusing on their telecom as a potential area to save money or enhance their current standing. If you’re working in the enterprise realm you’ll find yourself calling telecom/network managers constantly with little results until you happen across one that is experiencing a problem right then and there and even then the amount of effort for the lift and shift to Bandwidth’s network will turn people away. So buckle up you’ll be grinding to find those few gems. With all that said I think focusing on the software/API side of things offers a lot of value for SMB/MM. The other con that comes to mind is the lack of work flexibility. CEO is a super nice guy but believes work should be done in person. Lastly there is only one mens bathroom on the sales floor and you’ll find yourself lining up with the other guys to wait your turn.

2.0
Sep 24, 2022

In retrospect I'm sorry I took a job here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My immediate manager and that person's manager are great (there are three managers above them before you get to the CEO in a company of 700+ employees).

Cons

The CEO makes mandates policy changes in a vacuum without consulting (or even notifying) managers at Bandwidth. If you’ve ever lived with an abuser who springs things on you to keep you unbalanced—welcome to the Bandwidth work culture. One personal project of the CEO is ending remote work. In the middle of the pandemic he mandated a return to in-person work, lost most of the senior developers at the company, and today has no clue that this is why his company is failing to meet objectives. As if to reinforce this point, in August 2022 he mandated a return to in-person work once again (Bandwidth’s offices are a miserable half-wall cubicle farm that ensures low productivity...now with COVID). Again, no managers were consulted and existing policies about remote work were ignored (are the gone? still in force? No manager can really say). In short: anything promised to a prospective employee about their work at Bandwidth can be changed or ended at any time because only the CEO is making decisions about policies at this company.

1.0
Sep 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits are the only plus side

Cons

I’m not sure where this influx of 5 star reviews are coming from now. Like many others, I thought bandwidth was a place I’d stay at for more than a year. I can’t believe how horribly wrong I was. I left my old job seeking a better one here and what I got was much, much worse. They pulled me in within the first couple of months with the free lunches, the remote work, etc. Once the rose colored glasses came off, I saw this place for what it was. Let me just preface this also by saying - maybe this is just the specific department I’m in. But who knows - I never got a chance to even get to know anyone else because all of these “community events” and “bandmate meet ups” you see plastered all over LinkedIn - I never knew about any of these events going on. If there was, well I can guarantee I couldn’t attend it because I have to stay glued to my computer all day, every day. There’s just no better way to explain this job other than: it’s extremely over demanding. Management and coworkers are extremely cliquey and nothing is confidential. It’s sad. We all knew we would have to go back into the office at some point, but 5 days a week is insane and outdated. Doing it for the sake of company culture ? Nobody even talks to each other in the ‘cubicles’ when I am in the office. Every time i go in, everyone’s wearing headphones and working like we are in a factory. “be fruitful and multiple” posters everywhere of employee’s kids. Creepy. The new campus? Ok… I’d take my mental health over a new soccer field I will never use any day. This job has had such a huge negative impact on my mental health it’s insane. Not only are you glued behind a computer, you’re dealing with rude customers who literally say they expect you to bend over backwards for them. I will do all I can to provide a good experience but bending over backwards? I’ll pass. Management doesn’t do anything about the way customers talk to you. Unless you want stress, no personal life because you’ll be working crazy late shifts, don’t bother. There’s better options out there.

Viewing 46 - 48 of 185 Reviews

Glassdoor has 499 Bandwidth reviews submitted anonymously by Bandwidth employees. Read employee reviews and ratings on Glassdoor to decide if Bandwidth is right for you.