Bandwidth reviews

3.8

69% would recommend to a friend

(185 total reviews)
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David Morken

74% approve of CEO

67% positive business outlook

Reviews by job title

185 reviews

Reviews about "Culture"

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2.0
Jun 2, 2021
Recommend
CEO approval
Business Outlook

Pros

* Good healthcare * Decent culture * Work life balance * Gym benefit

Cons

The CEO acts like he cares about employees but doesn't. True colors were shown during the pandemic. At the height of it, he told employees to come into the office and to not be paralyzed by fear, and to "trust him." In other words, put your health and safety beneath the company's goals. In all hands meetings throughout the pandemic, we were told a balance would be found between remote and in office post-pandemic. Recently, this was mandated to be 100% in office. Aside from the covid botching: * Some codebases have a ton of tech debt that is not prioritized * Bandmates are told to be "300% candid" but it's more of a meme. Management is never 300% candid and sometimes speaks through so many wiggle words you have no idea what they're actually saying. * Employees aren't trusted. This is why we aren't allowed to work remotely anymore. Needless to say, the feeling is mutual given the lies about finding a middle ground with respect to remote work. * Pay is pretty low, so devs leave after a couple years.

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Bandwidth Response
5y
Thank you for your feedback. Our unique culture is built on the close collaboration and creative energy of working in person. That’s why we’re building a new headquarters campus with great amenities to continue growing in a culture of being together. We encourage Bandmates to reach out to their manager or People Services to address special circumstances.
2.0
May 27, 2021

A Company that has Lost Itself

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Without a doubt the best part of Bandwidth are the employees and the people that make up a bulk of its workforce. There is great talent and brainpower here that is sadly being entirely squandered and mismanaged. In terms of overall job pros, Bandwidth does have some decent benefits. Healthcare is mostly taken care of and the company offers incentives for having babies, which is nice if you're looking to become a parent here but also a bit disturbing that a job's benefit is so deeply rooted in the CEO's fundamentalist Christian beliefs, reinforced time and time again by posters saying "be fruitful and multiply" that line the hallways of the office buildings. The overall culture is decent, typical "tech startup" vibe. Lots of jeans and shorts, beer and coffee, etc. Good workout/fitness culture if you're in to that sort of thing - gym access is subsidized and workouts are encouraged during the famous "90 minute lunch"

Cons

For starters, the entire past year has exposed senior leadership and CEO David Morken as essentially COVID-deniers. Bandwidth reluctantly had employees WFH at the start of the pandemic while also hinting to everyone that they should keep coming in to the office with constant reminders that the company never "closed", free catered lunches daily to people who worked fully on-site, etc. All the while, Bandwidth's official policy was no masks allowed in the office because of a 'culture of fear' or some such nonsense. After about 6 months there was a huge push to return to office, pre-vaccine and while cases were still spiking. And during all this, senior managers continued to work in the office and there was an obvious disdain for people WFH due to COVID, with CEO David Morken telling one inquiring employee on a company wide call that if he was still concerned about getting sick, Bandwidth was "probably not the place for him to work". All of this no doubt ties in to the die-hard Christian Conservative senior leadership circle, that begins company meetings with a prayer and, as I stated previously, focuses on childbearing to an almost unhealthy degree. All of this is to say nothing of the low pay (engineers and devs should expect about 15k less than industry average), low PTO day amount and no rollover, no WFH allowed AT ALL unless sick etc, and a generally pretty toxic good-ol-boy culture.

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Bandwidth Response
5y
Thank you for your feedback. Our unique culture is built on the close collaboration and creative energy of working in person. That’s why we’re building a new headquarters campus with great amenities to continue growing in a culture of being together. We encourage Bandmates to reach out to their manager or People Services to address special circumstances.
5.0
May 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Amazing culture and commitment to the whole person promise. Meaningful work that makes coming into work enjoyable

Cons

The product takes a bit to learn, and also if you prefer fully remote work rather than a hybrid model

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Bandwidth Response
5y
Thank you for your feedback.
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