Bandwidth reviews

3.8

69% would recommend to a friend

(462 total reviews)
avatar

David Morken

74% approve of CEO

67% positive business outlook

Bandwidth has an employee rating of 3.8 out of 5 stars, based on 462 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bandwidth employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

462 reviews
1.0
Aug 18, 2021

Could have been amazing, leadership failed to deliver.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pockets of really amazing people scattered throughout the organization. Work life flexibility and having the ability to go home at a decent hour. Good healthcare benefits. Good career growth and opportunities depending on the team.

Cons

Where to start…work should be work not a place of worship (prayer at all hands meetings, “be fruitful and multiply” verse on kids of BW posters). When the CEO refuses to acknowledge or take a political stance on BLM (totally fine) because BW as a corporation can’t take a stance on political matters however that doesn’t seem to apply to bringing conservative values into the organization. Be prepared to be micromanaged by your leaders. Most promotions into leadership positions are awarded to “yes” people not to those challenging the way things should be. Historically leaders who disrupt the way things have been done usually get frustrated very quickly and move on to other companies. Lower than market pay, internal promotions are usually lower than external market promotions. Lack of diversity across the board with what seems to be little to no focus from the HR team to define a diversity strategy. COVID strategy was very poorly executed, it was very clearly charged by the CEOs lack of respect for science and proper health protocols. I remember very clearly at the beginning of the pandemic where at an AMA he said he “wanted to go to China, get the virus and survive”, it was very awkward to hear that. It was clearly communicated that the company is an in office culture and their long term strategy was to return to office but forcing everyone to return on the same day without requiring proof of vaccination was irresponsible then eventually failing to report to the entire organization multiple outbreaks leading to a chief of people telling those who wanted answers and communication was to “stand down” (in a company wide slack group) was cherry on top. In addition to that, you have leaders who get very defensive when you provide any feedback that doesn’t fit their narrative. Bandwidth was once an excellent place to work and it still is if you fit into their mold. If you are a person of faith and ideally white you will thrive. If you are looking for an innovative and forward thinking organization with autonomy to succeed and be your authentic self in the workplace, this isn’t it. The positive reviews referring anyone who dares to include any criticism as “cry babies” speaks volumes to the type of people happy there.

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Bandwidth Response
4y
Thanks for the review. We continue to stand by our culture, which has driven 20+ years of growth and success by providing meaningful work, lifting each other up, and investing in the bodies, minds and spirits of our Bandmates. Sorry to hear your experience was not positive.
1.0
Aug 16, 2021
Recommend
CEO approval
Business Outlook

Pros

None. Low pay is not competitive with the market and the sales culture is not healthy. Forcing people to come back to the office and disregarding COVID is disappointing.

Cons

Sales culture is not healthy. Forcing people to come back to the office and disregarding COVID is disappointing. They're a family culture yet aren't flexible for the needs of their employees.

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Bandwidth Response
4y
Sorry to hear your experience was not positive. We believe in-person when people are together is when the best innovation happens. At the same time, our leaders have always been empowered to make exceptions for special circumstances and to provide flexibility to our Bandmates and their families.
1.0
Aug 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Coworkers are nice. I guess.

Cons

David Morken is a poor leader. He forced the staff back to the office with ZERO mask mandate, no query into vaccination statuses, and no tracking. If someone tries to speak up or vice concerns they are told to “Stand down” as if they were an enemy army. All he cares about is the perception of culture but Bandwidth has none. All they do is force people into an unsafe office because they’re an “in person” culture (which is a meaningless statement). People are leaving left and right. The pay is very low, only directors and above get any kind of bonus, there’s no ESPP, and zero flexibility for remote work. This place is a full on catastrophe disguised in a cult like sphere of happiness. Run away.

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Bandwidth Response
4y
The safety and peace of mind of our Bandmates is a priority -- while we have a preference for the collaboration and innovation that comes from in-person work, team members have always had the flexibility to accommodate special situations. Additionally, while mask mandates are in place, anyone at any of our locations may choose to work remotely. In these unprecedented times, we continue to focus on our unique culture and Whole Person Promise of meaningful work plus a full life. We hope you'll reach out to People Services with your feedback.
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Glassdoor has 497 Bandwidth reviews submitted anonymously by Bandwidth employees. Read employee reviews and ratings on Glassdoor to decide if Bandwidth is right for you.