Bandwidth reviews

3.8

69% would recommend to a friend

(462 total reviews)
avatar

David Morken

74% approve of CEO

67% positive business outlook

Bandwidth has an employee rating of 3.8 out of 5 stars, based on 462 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bandwidth employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

462 reviews
2.0
Jul 12, 2021
Recommend
CEO approval
Business Outlook

Pros

- Healthcare Benefits including a 1.5 hr workout lunch break - Solid in the carrier side of the business - Room for growth internationally - CEO is a wonderful guy

Cons

- Pay is comical - Extremely high turn-over - False promises for compensation. Only about 1/15th of the sales team gets remotely close to Quota. - Saturated market for VoIP deals. Not nearly enough to go around. - Well behind competitors in the messaging/API space. If you are looking to move into telecom for the first time this is not going to be a good place to start. Very unorganized and they create a somewhat hostile environment for working together.

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Bandwidth Response
4y
Thanks for your review. Sorry you feel your experience was not positive.
2.0
Jul 7, 2021
Recommend
CEO approval
Business Outlook

Pros

* Free health insurance premiums for family (at the price of a lower salary). This is probably a con if you are young, healthy, and single. * 90 minute lunch if you exercise * Culture is good if you're young. Fun first job out of school. * Office is okay. New office will be great in a couple of years.

Cons

* CEO is anti-vaxxer. He made it mandatory to return to the office recently and tried to incentivize returning during peak-pandemic, but refused to implement any kind of health screening. No masks were allowed for a while because he didn't want to show fear. Some employees have been open about not getting the vaccine and you may have no choice but to sit next to them. WFH is not allowed at all * Prayers to Jesus during company meetings. You don't have to participate, but it's awkward when you know your manager is also a devout Christian and they look over at you not praying. * The same few tend to get promoted regularly and they will promote anyone with the right attitude, it seems. There are many underqualified people in management positions. There is a lot of talent there but they don't do enough to keep it. * Salary is well below market. The health insurance offsets this to a degree. * No stock purchase plans for employees. No bonuses. * Desks and chairs are uncomfortable. Invest in nicer furniture at the new office.

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Bandwidth Response
4y
Thanks for posting a review. Our goal is an environment where Bandmates can be their authentic selves. Sorry you feel your experience was not positive.
2.0
Jul 6, 2021

overworked & underpaid

Recommend
CEO approval
Business Outlook

Pros

-Love the people at Bandwidth. Truly good people who care about each other - The benefits are good - Nice office, and building a new HQ that will be great

Cons

- Extremely underpaid compared to the job market and industry. 20k+ pay gap. - Very little remote work flexibility, you need to have an excuse or reason deemed valid by leadership to WFH. This promotes a toxic culture of comparing personal lives, and awarding WFH to those who "need it" most. - Micro-managed by leadership. - No transparency. It is clear from these reviews that people are leaving Bandwidth at an alarming rate, and leadership has not once addressed it directly. -Shameful amount of diversity.

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Bandwidth Response
4y
Sorry to hear your experience is not positive. We'd like to learn more - please reach out to People Services.
Viewing 259 - 261 of 462 Reviews

Glassdoor has 497 Bandwidth reviews submitted anonymously by Bandwidth employees. Read employee reviews and ratings on Glassdoor to decide if Bandwidth is right for you.