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Banfield Pet Hospital

Engaged Employer

Banfield Pet Hospital reviews

2.8

34% would recommend to a friend

(3,873 total reviews)
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Jeff Ellison

20% approve of CEO

23% positive business outlook

Banfield Pet Hospital has an employee rating of 2.8 out of 5 stars, based on 3,873 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Banfield Pet Hospital employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

4K reviews
1.0
Nov 7, 2009
Recommend
CEO approval
Business Outlook

Pros

-Somewhat flexible scheduling -Willing to work with veterinary students -Some DVM's are fantastic to work with

Cons

-Selected management individuals highly unqualified -Lack of professionalism -Overly criticized no matter how hard you work -Administration is not on top of required paper work or any trouble shooting that you may need (example: BLC log in ID's, missed pay checks for weeks, scheduling even if you give them your days you cannot work they schedule you on the days you are not available every week) -Do not care about treating animals entirely with their Optimum Wellness Preventative Care Packages, it's only about $$$$) -Threaten to fire if a particular hospital is not profitable -Extremely low pay even with a college degree

1.0
Aug 17, 2009
Recommend
CEO approval
Business Outlook

Pros

It is a job. With full-time employment you will receive free vet care for 3 pets after working there for 3 months.

Cons

It really depends on the Dr. you work for cause even though you have other management such as an Office Manager and a Director of Pet Nursing, the Dr. wants "their" hospital run a certain way. The Dr. I work for rude and wants me to go and present an estimate before the dog is even seen by the doctor. Banfield has a nice idea where it is a chain, so if one hospital is low on nurses or even supplies, you should be able to call another one and say, "Hey I need help." However the hospitals are ALWAYS short staffed and consistently run out of products. So if you want to work your ass off as a vet tech to get the experience, go for it (such as me)BUT if you have experience find another place. I am already worn out after 3 months of working here. I am making 11.15 with a bachelors....bad economy!!!

2.0
Jan 21, 2009
Recommend
CEO approval
Business Outlook

Pros

A good entry-level position in the veterinary industry. They'll hire any reasonably competent individual, with or without certification. The doctors tend to be average or above average. Many of them work at other practices and pick up shifts at Banfield on their off-days. For routine services such as vaccines, Banfield is relatively quick and affordable.

Cons

Low standards in hiring practice mean you'll be picking up the slack and correcting the mistake of your sub-par co-workers. Pet Nurse managers are often too busy doing dentals and helping in surgery to provide any oversight of new hires. This results in the "blind leading the blind" to an extent. Banfield is also the McDonald's of veterinary clinics, so much that I often wanted to ask my customers if they wanted fries with their pet's vaccines. This isn't so bad if you want the speed and efficiency of a drive-through with your veterinary care. However, in my experience, most clients prefer quality time when their pet's health is on the line. Its hard to give this sort of attention when you're under-staffed with inexperienced PetNurses and are being pressured to rush through a long line of customers and upsell, upsell, upsell. Also, there was a number of people while I was working there that were fired for stealing drugs from the poorly supervised pharmacy.

Viewing 3868 - 3870 of 3,873 Reviews

Glassdoor has 3,972 Banfield Pet Hospital reviews submitted anonymously by Banfield Pet Hospital employees. Read employee reviews and ratings on Glassdoor to decide if Banfield Pet Hospital is right for you.