Is Bank OZK a good company to work for?

Bank OZK has an overall rating of 4.0 out of 5, based on over 725 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 78% of employees would recommend working at Bank OZK to a friend and 74% have a positive outlook for the business. The best reviews about Bank OZK have been left by employees working as Banking Center Manager , CBRS and Vice President .

Does Bank OZK pay their employees well?

According to anonymously submitted Glassdoor reviews, Bank OZK employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Bank OZK. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Bank OZK?

78% of Bank OZK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bank OZK 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Bank OZK?

Client Service Specialist (43) , Bank Teller (21) , Consumer Banking Relationship Specialist (19) , Teller (17) , Banking Relationship Specialist (16) , Teller/Customer Service Representative (16) , Banking Center Manager (13) , Customer Service Representative (12) , CBRS (11) , Vice President (11) , Branch Manager (9) , AVP, Banking Center Manager (8) , Manager (7) , Software Engineer (6) , Assistant Vice President Banking Center Manager (5)

What are the pros of working at Bank OZK according to real employee reviews?

"Benefits are great." ((in 62 reviews)); "Immediate team was great" ((in 23 reviews)); "Great culture where there is mutual respect and collaboration working together as part of a team." ((in 23 reviews)); "Great work life balance" ((in 19 reviews)); "There is great leadership." ((in 19 reviews))

What are the cons of working at Bank OZK according to real employee reviews?

"Low Pay compared to other Financial Institutions" ((in 46 reviews)); "poor management with sales model" ((in 34 reviews)); "overtime is not good and no bonuses" ((in 19 reviews)); "Upper management is blind to how employees are being treated by their supervisors." ((in 18 reviews)); "up for your employees and branch managers don't get to make those calls." ((in 11 reviews))

What are the top reviewed Bank OZK locations?

Little Rock , Ozark , Dallas , Atlanta , Charlotte , Saint Petersburg , Tampa , Hot Springs , Valdosta , Houston , New York , Fayetteville , Fort Smith , Bremen , Frisco , Alpharetta , Texarkana , Conway , Jacksonville , Clearwater , Texarkana , Fort Worth , McKinney , Clarksville , Bentonville , Rogers , Harrison , Dallas , Wilmington , Austin

Bank OZK reviews

4.0

78% would recommend to a friend

(717 total reviews)

George G. Gleason

85% approve of CEO

74% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (717 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Bank OZK has an employee rating of 4.0 out of 5 stars, based on 717 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bank OZK employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

717 reviews

4.0

May 5, 2021

Good place to get career started.

Collections

Recommend

CEO approval

Business Outlook

Pros

The immediate management are great folks. The rest of the department has a lot of egos and drama; but more good than bad. Compensation is fair overall for the job.

Cons

After pandemic, there was no consideration to continue remote work despite this job being 100% capable of remote work. A lot folks started quitting after that. Drama can be a bit much. Everybody is clawing their way for limited advancement. Took away annual bonuses BEFORE pandemic.

Bank OZK Response

5y

Thank you for your review! Our goal is to always improve and continue the relentless pursuit of excellence in all that we do. I will share your advice with our leadership team. Your feedback is important and helpful, if there is anything additional you would like to share please reach out to amanda.rominger@ozk.com.

4.0

Apr 29, 2021

Good company to work for

Consumer banking relationship specialist

Recommend

CEO approval

Business Outlook

Pros

There is always something new to learn each day

Cons

Pay does not match the workload

1.0

Apr 28, 2021

Low pay, high turnover, bad system, poorly managed

Banking relationship specialist

Recommend

CEO approval

Business Outlook

Pros

If you like to disappoint customers, you’ll love it here

Cons

Low pay with no bonuses, high turnover, no flexibility due to constantly being short-handed. Simple customer inquiries are complicated due to poor system. Frustrating system that always goes down. Sometimes you have to stay late until the system comes back up. Poor management from the top down. Nobody gets trained to advance in their role.

Bank OZK Response

5y

Providing Excellent Customer Service is part of our DNA. We believe that our amazing employees, leveraging our evolving technology and focusing on continuous innovation and improvement help us to maximize the experience of each customer. We believe that providing competitive compensation, benefits and a dynamic culture has contributed to our being named as a “Best Places to Work” employer and a best national and globally performing bank in the nation. We truly value the contributions of all of our employees by embracing teamwork, collaboration and diversity, in all of its forms, recognizing that our potential together far exceeds the sum of our potential individually. This is the OZK Way! - Cindy Wolfe: Chief Banking Officer

Viewing 592 - 594 of 717 Reviews

Jobs at Bank OZK

Client Service Specialist (Teller)

Client Service Specialist (Teller)

Client Service Specialist (Teller)

Call Center Specialist I (Customer Service)

Client Service Specialist (Teller)

Bank OZK

Bank OZK reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good place to get career started.

Good company to work for

Low pay, high turnover, bad system, poorly managed

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