Bath & Body Works reviews

3.7

71% would recommend to a friend

(11,200 total reviews)
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Daniel Heaf

57% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,200 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
2.0
Nov 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Honestly, I have no pros for this position.

Cons

Always a new manager. I was there 3 years, by the time I left we had had about 4-5 different managers come and go. When I left, there was no manager that had been there when I initially started. The discount is mediocre. Most time the sales are better than the employee discount. They pressure you to talk to every customer, sometimes it feels like you are harassing the customers. Especially if the regional managers come in.

3.0
Nov 7, 2019

Store Manager

Recommend
CEO approval
Business Outlook

Pros

It’s like any retail job that’s fast pace and demands a lot with little payroll. Trying to beat LY through conversion growth. The company really tries there best to make it a great place to work with gratis (free product) and to inspire leaders with emails, and conference calls. It truly depends on your DM if you enjoy it or not. S/he can really make your job harder than it needs to be. You really don’t have any SM conferences unless you are on of the 20 stores that have an amazing 4th quarter, and of course DM’s get to go and get all this cool stuff to keep them inspired but little happens for SM’s and ASM’s. You and your ASM will work your butts off and your schedule will be micro managed by the DM. Your DM will always have the customers back over yours even if the customers treat you like crap you have to take it. Growth is hard to come by as there is no succession plan. Even if you express that you want to grow you will not be leveraged. You will just stay an SM for 10+ years, some are lucky enough to live in a great city and not have that problem or have great DM’s that will advocate for them.

Cons

-Floorsets are not given enough payroll (the work load is always more than the payroll given) -DM’s micro manage their SM’s -Regionals will say their coming and never come. Have the same respect for your store leaders as you want for yourself.

Viewing 64 - 66 of 11,200 Reviews

Glassdoor has 11,705 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.