Bath & Body Works reviews

3.7

70% would recommend to a friend

(11,202 total reviews)
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Daniel Heaf

56% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,202 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
3.0
Sep 13, 2018

Decent

Recommend
CEO approval
Business Outlook

Pros

Very flexible scheduling which is perfect for students. Used to give lots of gratis (freebies). 30% employee discount at BBW, White Barn, Victoria Secret (extra 10% during the holidays for a limited time). Most coworkers are amazing. Excellent experience for customer service and time management.

Cons

Hours are given to top sellers only. Often short staffed and will be playing several roles. Several cut shifts which are often last minute. Typical retail holiday hours (crazy 6pm-2 am) during Thanksgiving- Black Friday. Company is VERY money centered. Fragrances are OFTEN recycled or slightly "spruced" up and associates are supposed to support/fake it's new-ness.

4.0
Aug 23, 2018
Recommend
CEO approval
Business Outlook

Pros

In my experience the Sales Lead Team is supportive and motivated and encouraged to develop their teams

Cons

Very inconsistent and unreliable schedule. I have had shifts cut because they didn't have enough hours at least once a week on average despite being atop performing associate.

1.0
Jul 16, 2018

It's not worth it.

Recommend
CEO approval
Business Outlook

Pros

Your coworkers are nice, and you can easily get along with them. Most customers are friendly.

Cons

This job has caused me to have some serious depression and anxiety. No matter what I do, it never seems to be enough for management. If you succeed your daily goal, managers will push for the next highest goal and if you don't obtain it, they will be very disappointed. They expect you to watch cashwrap/fix a whole wall/help customers and get the wall done within 10 minutes or less. If you're at cashwrap, your spah will be terrible, and some how your manager won't take that into consideration and cut your hours for no reason. Management doesn't even motivate you. They expect nothing but the best, but don't give you time to achieve that and make it impossible. Top seller only gets 15-20 hours a week. You're not top seller? You're most likely going to get anywhere between 0-8 hours a week AT MOST. They always add call ins to your shift, but never keep the call ins so you'll only be working 3.5 hours. They forget to give you breaks. They wear tennis shoes but yell if you do. They seem to think it's okay to hire their family. They have favorites. Good luck getting hours if someone steals your sales, or if the associate at cash wrap puts their name instead. Overall, a bad experience. Don't work here if you need money. Only work here if youre amazing at sales and don't have bills to pay. If you work a full shift, they won't give you two breaks like they're supposed to. Floor set is fun until your manager gets mad that you don't know what piece is what when you haven't been properly trained. They don't even train you when new products come out, so you have to study that yourself. I used to love working here, but it has slowly but surely ruined my self esteem and i'm ready to quit any day now.

Viewing 76 - 78 of 11,202 Reviews

Glassdoor has 11,707 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.