Bath & Body Works reviews

3.7

70% would recommend to a friend

(11,202 total reviews)
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Daniel Heaf

56% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,202 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
3.0
Jul 21, 2015

Hitting a Brick Wall

Recommend
CEO approval
Business Outlook

Pros

Gratis, Fun and energetic atmosphere, customer first, great place to really develop as an employee of retail and to thrive in customer service experiance Full time: great benefits, PTO offered immediately and plenty of it, scheduling online painless, appropriate discounts

Cons

It is possible to move up in the company but if you happen to start making a little too much money they find ways to road block you. They will start pointing out issues in you performance that have nothing to do with performance but are infact personal. HR claims are not taken seriously and little action is ever made when there are issues with Store managers.

1.0
Jul 16, 2015
Recommend
CEO approval
Business Outlook

Pros

40% discount at BBW and VS!! Met great people that I will be friends with outside the company.

Cons

Call in shifts for sales associates, micromanaging from DM and higher. Cameras that only DMs have access too. Commission like sales environment without the payout of commission. Zero work/life balance

1.0
Jun 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Incentives, gratis, team work mentality, fun product to work with, always something new coming out every month so customers never get bored

Cons

I couldn't wait to be able to leave this company. Never was my quality of life so poor as when I worked here. I worked in management and their compensation was weak for what the job entailed. This company caters great to its customers but works their employees to the bone. Retail is usually a challenging business but with this company nothing was ever good enough and there was never enough recognition for the employees. It always seemed like they just kept pushing for more. Late night floor sets run into the early morning hours till everyone is exhausted and barely able to function. Then some employees are expected to work the day after floor set off of what little sleep you were able to get. They want you to strive for unreachable numbers and set unrealistic expectations.

Viewing 94 - 96 of 11,202 Reviews

Glassdoor has 11,707 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.