Bath & Body Works reviews

3.7

70% would recommend to a friend

(11,202 total reviews)
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Daniel Heaf

56% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,202 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
2.0
May 24, 2015

Go somewhere else

Recommend
CEO approval
Business Outlook

Pros

Great product, friendly peers, cute store

Cons

Everything - dm is super critical - goals are unrealistic - cameras now that your dm can peek inside store. Suppose to be used for "standards" but that hasn't happened once.

2.0
Mar 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Benefits, nice people and decent wage. You will find fair management and receive gratis when new product arrives. If you like selling then you will fit right in.

Cons

Horrible upper management. Horrible customers in LA area. Inconsistent policy follow. It appears the norm for retail is inconsistency and favoritism. If you are a "yes man" and love nonsense with greedy sales plans then this company is for you. I have figured out the DM position is no longer about assisting and motivating a team through practical help and support but through making you feel disposable by threats. Boring, tedious and unsatisfying if you have a brain and explaining coupons to the majority of ignorant customers is mind boggling. Just understand that retail is not about experience or hard work anymore. It is about kissing butt and being fake to ridiculous DM's. Hopefully, companies will realize the DM position is obsolete or find a way to make it more of a productive position. Why would anyone want to bust their butt for someone that does nothing but send you silly emails after sales reads? Management in at will states, beware. This company( or it's employees) does not have ethics in regards to policies. Customers can be abusive and you will receive no support. Why isn't the customer care line open 24 hours? The retail theft is maddening! Not enough coverage to watch the entire sales floor.

4.0
Feb 19, 2015
Recommend
CEO approval
Business Outlook

Pros

The other associates are great people to work The hours are never very bad, except holiday time its easy to talk to a manager about problems or concerns you may be having

Cons

pay- normal, low retail pay they really push the whole "sell the product" on you - some people just don't want to be sold to and can get extremely upset with you and the store commission is being introduced - i didn't get hired to work for commission, i got hired to work hourly <-- this was the reason i quit

Viewing 97 - 99 of 11,202 Reviews

Glassdoor has 11,707 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.