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      Bath & Body Works

      Engaged Employer

      Bath & Body Works reviews

      3.7

      70% would recommend to a friend

      (11,213 total reviews)
      avatar

      Daniel Heaf

      56% approve of CEO

      50% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Work/Life balance

      3.4

      Senior management

      3.3

      Compensation and benefits

      3.3

      Career opportunities

      Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      1.0
      Oct 10, 2011

      A good job to start at to get experience in customer service.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gain a lot of knowledge about customer service and retail sales.

      Cons

      Stressful work environment to always make sale targets. High turnover of managers and associates so it's hard to work together because there are always new people who don't know what they are doing and are always in training. Higher management comes in the store periodically to mainly criticise everything that is wrong right after a floorset is completed. There is little room for moving up in the company because new managers are brought in from other companies, and so they don't know what they are doing and they rely on asking lower associates what to do - when it should be that lower associates that should be promoted.

      2.0
      Oct 8, 2011

      Management disrepectful - unorganized- need consistency in how things work between managers.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Products - Good Discount - Awesome Customers

      Cons

      Senior Mngmt. very disrespectful - no organization - every person in management tells you to do things in a different way and therefore they are never happy! Training is pretty non-existent. There are different rules for different people depending on whether you are buddies with the senior manager. An employee who is friends with the manager was allowed on more than one occasion to wear shorts (even on Christmas Eve) when it is against dress code - anyone else would be sent home. The coupons customers bring in are too confusing not only for the consumer but for employees as well - which ones can be combined, can you use on sale items, etc. ? Manger yelled at employee at the register and the CUSTOMER had to tell her to be respectful and give the new girl a chance.

      4.0
      Oct 6, 2011

      Fun, but you have to push to move up

      Stock lead & sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Good hours (but you have to bug them to give you hours, or else you won't get any.) -FINALLY a good management team. Great leadership and communication. -Fun atmosphere. -Awesome discounts at all Limited Brand stores (including Victoria's Secret.) -If you work hard, it will pay off eventually. -Floor sets are awesome and tons of fun. Management brings in pizza and soda for us.

      Cons

      -Management turn-over has been too much. We've gone through five Store Managers in the past year. Finally have some stability, though. -If you're not pushy about it, you will not get hours, and mostly call-ins. -Floor sets are LATE and screw up your sleep schedule. -Must call in 2 hours before call-in shifts. -Co-workers can be irritating and lazy... Management won't fire them, just give no hours to force them to quit.

      Viewing 10984 - 10986 of 11,213 Reviews
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      ReviewsBath & Body Works reviews

      Glassdoor has 11,717 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.