Bath & Body Works reviews

3.7

70% would recommend to a friend

(11,211 total reviews)
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Daniel Heaf

56% approve of CEO

50% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,211 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
4.0
Aug 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Interactive and fast paced environment comraderie between coworkers free merchandise cross brand discout- 30% at BBW and VS

Cons

advancement is in hands of store manager. they are the only one that can alert you of openings. Can be good and bad- my store is known for its high retention rate. My SM values that over a high advancement rate. Couple that with her hatred of training and that means I'm not going anywhere. full time and benefits are only for the Store manager and co manager. Not nice considering a sales leader works full time 7 mos out of ther year (Our Semi-Annual sales and Holiday season account for 7 mos out of the year) this is a great position while in school. Decent amout of money for the hours. Would not be sufficient to support myself if i wasnt living at home! standard sales associates work only 2-3 shifts MAX a week. expect to only work 12 hrs MAX

4.0
Aug 4, 2010
Recommend
CEO approval
Business Outlook

Pros

There's always something new to learn. Holidays are full of fun and excitement. Great products to play with and show to customers. The team is friendly and family oriented. Coaching is continuous so you will learn so much and grow so fast as long as that is your desire.

Cons

Customers who no matter what you try to do to make their day will end up being mad at you because they believe it really is your fault that you don't have the products on hand. Children who comes running through the store knocking everything down and you have to pick up or clean up after them. Most time you will be upset to find used products all over the store because customers don't know the difference between products with the "Try Me" stickers and the one without. They use which ever bottle they happen to pick up then put it back on the shelf and buy the one in the back.

3.0
Jul 21, 2010
Recommend
CEO approval
Business Outlook

Pros

Good 30% discount, occassional free products

Cons

Very few hours- sometimes less than 3 hrs/week. Call ins are ridiculous. Often I have three call ins a week and no actual schedule. I am to call in an hour before my "shift" so they can tell me if I am working. Have not once been called in to work. Ruins all plans for the day for no reason. Not enough hours to memorize the rapidly-changing promotions Pushed to annoy customers and beg them to buy.

Viewing 11188 - 11190 of 11,211 Reviews

Glassdoor has 11,716 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.