Does Baystate Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Baystate Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Baystate Health. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Baystate Health?

47% of Baystate Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Baystate Health 3.3 out of 5 for work life balance, 2.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Baystate Health?

Registered Nurse (65) , Registered Nurse, BSN (25) , Patient Care Technician (13) , PCT Patient Care Tech (8) , Patient Service Representative (8) , Manager (7) , Medical Assistant (6) , Mental Health Counselor (6) , Nurse Practitioner (6) , Resident Physician (6) , Analyst (5) , Certified Nursing Assistant CNA (5) , Patient Transporter (5) , Phlebotomist (5) , Physical Therapist (5)

What are the pros of working at Baystate Health according to real employee reviews?

"Good benefits and lots of resources" ((in 44 reviews)); "Good pay and hours" ((in 39 reviews)); "Good people but they will not pay my bills" ((in 30 reviews)); "I have had the chance to get to know some great coworkers and make some friends." ((in 23 reviews)); "work life balance is good" ((in 11 reviews))

What are the cons of working at Baystate Health according to real employee reviews?

"Cruel Senior Leadership" ((in 16 reviews)); "Low salary over worked staff" ((in 12 reviews)); "Example 5) A manager made everyone sign an HR paperwork that forbids any aggressive behavior while they were the most aggressive person in that hospital." ((in 11 reviews)); "Bullying tactics (undermining and gas lighting) are acceptable from upper management who are more concerned with what color scrubs your team wears than whether or not they have the resources to care for their patients properly." ((in 8 reviews)); "Bad parking" ((in 7 reviews))

What are employees saying about Baystate Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Baystate Health layoffs and their outlook for job security at Baystate Health in 2026.

What are the top reviewed Baystate Health locations?

Springfield , Holyoke , Greenfield , Westfield , Palmer , Boston , Northampton , Ludlow , Ware , West Springfield , Camden , Springfield , New York , Hartford , South Windsor , Meriden , Chicopee , Montague , South Hadley , Gilbertville , Leominster , Charleston

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Baystate Health

Baystate Health reviews

3.1

47% would recommend to a friend

(621 total reviews)

Peter D. Banko

11% approve of CEO

37% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Career opportunities

3.3

Work/Life balance

3.3

Compensation and benefits

2.9

Culture & values

2.7

Senior management

Baystate Health has an employee rating of 3.1 out of 5 stars, based on 621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Baystate Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

621 reviews

3.0

Feb 7, 2017

Company Review

Finance administrator

Recommend

CEO approval

Business Outlook

Pros

compensation and benefits are good

Cons

Upward mobility limited for non-clinical professionals

3.0

Jan 14, 2017

Patient Service Representative

Patient service representative

Recommend

CEO approval

Business Outlook

Pros

Great coworkers, and employee benefits

Cons

schedule is not consistent. no designated management

3.0

Dec 27, 2016

Former employee

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Caring and supportive Colleagues. Positive vision and mission

Cons

Low staff ratios add high stress to staff

Viewing 559 - 561 of 621 Reviews

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Jobs at Baystate Health

Contact Center Representative

Healthcare Security Officer

Regional Medical Staff Specialist

ED Registration Representative

Chief Technology Officer