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Benchmark Electronics

Engaged Employer

Benchmark Electronics reviews

3.0

38% would recommend to a friend

(473 total reviews)

Jeff Benck

55% approve of CEO

37% positive business outlook

Benchmark Electronics has an employee rating of 3.0 out of 5 stars, based on 473 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Benchmark Electronics employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

473 reviews
3.0
Jul 11, 2025

Unknown future

Recommend
CEO approval
Business Outlook

Pros

Friendly people to work with.

Cons

Customers leaving with no new customers

avatar
Benchmark Electronics Response
11mo
We appreciate you taking the time to share your thoughts. It’s great to hear that you had a positive experience with your colleagues, our people are truly the heart of our organization. Your feedback about customer transitions is important. We’re actively working on strengthening our customer relationships and expanding into new markets to ensure long-term stability and growth. Insights like yours help guide those efforts. Thank you again for your contributions during your time with us. We’re wishing you continued success in your career journey.
2.0
Jul 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Friendly Production Staff: Many production employees were respectful and enjoyable to work alongside, helping build a positive daily atmosphere. Work-Life Balance (Inspection Dept): The inspection department generally allowed for flexibility when requested, making it easier to manage personal commitments. Fair Starting Pay & Early Recognition: In the first couple of years, hard work was acknowledged with a promotion and raise, and early contributions felt appreciated. Access to Resources (Eventually): While access to tools, software, and workstations existed, it often took time or multiple requests—some employees started without basic equipment ready. Some Collaboration Between Teams: There were moments of solid teamwork between inspectors, engineers, and production, though this was inconsistent and highly dependent on individual willingness.

Cons

High Turnover in Leadership: Over the course of three years, I had three different direct supervisors, two department managers, and the site had four different General Managers. This constant change made it hard to maintain consistency or build long-term growth paths. Disorganized Priorities & Workflow: The company often struggled with setting clear priorities. Job releases, hot items, and engineering approvals were frequently rushed or delayed until the last minute, creating unnecessary pressure across departments. Lack of Proper Training: Onboarding was minimal or nonexistent. The standard direction was to “read the work instructions,” with little hands-on guidance. Supervisors often didn’t have enough technical knowledge to help and redirected questions to engineers. Poor Planning for New Hires: I personally didn’t have my own inspection station for over a year, and new employees were sometimes onboarded without a designated workspace on their first day. Favoritism & Unequal Opportunity: Advancement didn’t seem to follow experience or merit. Temps or employees with personal connections to supervisors were prioritized for promotions, while qualified long-term employees were overlooked. Unresolved Conflicts & Lack of Support: Issues were often dismissed or redirected. When I sought help, I was told “I can’t always be there to hold your hand.” That left me on my own to coordinate with engineers and leadership for solutions. Supervisor Behavior Shifted Over Time: Initial fairness gave way to inconsistent treatment, with noticeable differences in how employees were managed once the supervisor became more familiar with them. Communication Gaps Impacted Performance: Miscommunication around job urgency, hot parts, and shifting priorities led to wasted time and frustration—especially in inspection, where clarity is critical. Selective HR Follow-Up: HR only seemed to follow through on concerns raised by employees they were aligned with. For example, my request to transfer supervisors due to a hostile environment was ignored, and I was never interviewed for a lead role I applied for—despite qualifications. Fear Culture: Many employees were hesitant to speak up. Promotions or changes often only came when someone threatened to quit, and speaking out sometimes felt like it risked retaliation rather than resolution.

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Benchmark Electronics Response
12mo
Thank you for taking the time to share your experience. We appreciate your contributions during your time at Benchmark and are grateful for the insights you’ve offered, both the positive aspects and the areas where we fell short. We’re glad to hear that you experienced early recognition, flexibility in your department, and strong relationships with your peers. At the same time, we’re deeply sorry to hear about the challenges you faced, particularly around leadership turnover, onboarding, and communication. Your feedback highlights areas where we must continue to grow. At Benchmark, we will continue investing in leadership development, improving onboarding processes, and fostering a culture where every employee feels supported and heard. We know that building trust takes time and consistency, and we’re working hard to ensure that’s reflected across all levels of the organization. Thank you again for your honesty and for the time you spent with us. We wish you all the best in your future endeavors.
5.0
Jun 25, 2025

Good job

Recommend
CEO approval
Business Outlook

Pros

Schedule flexibility and great team to work with

Cons

Volatility in market segment and fluctuation in company revenues

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Benchmark Electronics Response
1y
Thanks for your review and for being part of the Benchmark team in Rochester for over five years. That kind of tenure speaks volumes, and we’re glad to hear that schedule flexibility and your team have made a positive impact on your experience. We also appreciate your insight into the challenges that come with market fluctuations. It’s a reality we’re always working to navigate thoughtfully, and your perspective helps us stay grounded in what matters most—supporting our people through both the highs and the uncertainties. Thanks again for all you bring to the table. We’re glad you’re here. —The Benchmark Team
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Glassdoor has 619 Benchmark Electronics reviews submitted anonymously by Benchmark Electronics employees. Read employee reviews and ratings on Glassdoor to decide if Benchmark Electronics is right for you.