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Thank you for taking the time to provide feedback on your experience with our company. We are sorry to hear that you have had a negative experience, given your 20-year tenure with the company, and we take your concerns very seriously.
We understand that mandatory overtime can be challenging, and we apologize if it has caused difficulties for you. We also apologize if you feel that our management has not been supportive, and we would like to assure you that we are committed to creating a positive and respectful workplace for all of our employees. We are eliminating Mandatory Overtime this year and are moving to Volunteer only.
Regarding your concerns about compensation, promotions, and performance evaluations, we are committed to ensuring that our policies and practices are fair and transparent. We appreciate your feedback on these issues, and we will take steps to address them. This is part of our 2023 action plan to address these issues.
Additionally, we are disappointed that you feel that our HR and management teams have not responded adequately to harassment claims. We take all claims of harassment seriously, and we will investigate any reported incidents and take appropriate action to ensure that our employees are safe and respected. We encourage you to contact our Ethics Hotline immediately at www.bench.ethicspoint.com or USA 1-844-689-1742.
Reports will be investigated, and if substantiated, resolved through appropriate corrective action. Those found to have violated our Code of Conduct will be subject to disciplinary action, including termination of employment. If you choose to identify yourself when making a report, you will be provided feedback when the Chief Compliance Officer has completed the review. If you wish to report a concern or alleged violation in confidence, confidentiality will be maintained to the extent possible, although limited disclosure may be necessary in some cases to effectively conduct an investigation or where compelled by applicable law. Employees are required to cooperate in internal investigations.
Retaliation against an employee for filing an ethics complaint is a violation of the Company’s policy of nonretaliation and protection of those reporting concerns.
We are committed to creating a positive and rewarding experience for all of our employees, and we appreciate your input as we work to achieve that goal.
