Everything
- the pay is ridiculous considering the commitment you’re making by working so many evenings and weekends
- absolutely zero ability to have a good work life balance. You never feel properly rested as account managers very rarely if ever get two days off together.
- such intense pressure to achieve sales targets and actively told to go out and find customers. You basically just pick out a strangers insecurities and sell them an expensive product they did not come in for.
- sales tactics can make you feel like your compromising your morals. There is such a push and pressure put on you to achieve high volumes of sales.
There is a particular focus on new products, but this means selling it to people it isn’t necessarily right for. I have had many customers come into store super unhappy and told me they’ve been disappointed in a product they were sold at another store during a new launch.
- during your first few months, there is no positive recognition of any achievements. Instead they will focus on something you’re not doing as well and ask you why you aren’t achieving
- everyone above account managers and working in the other areas of the business get bank holidays off. This means the retail staff are stuck with no support
- the managers treat you like your an misbehaving child at times. There is always an accusatory tone to imply that instead of a factor into why it was a slow day, why something didn’t work or why you haven’t done/can’t do something yet, it was implying you were choosing to be insubordinate.
- there is no management training within the first 6 months other than your manager sitting with you for 30 minutes and then expecting that to be enough time and practice for you to be able to complete something alone moving forward
Overall this has to be my most regretted job. Really disappointing because the way the education team and corporate roles portray the company is really amazing and it makes you feel passionate hearing it, but the reality in your store and how you’re managed is just worlds apart from the world the advertise. Avoid this job at all costs unless you absolutely love sales and don’t care what you have to do to hit the target.
