Best Buy reviews

3.5

59% would recommend to a friend

(41,880 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

42K reviews
4.0
Apr 4, 2009
Recommend
CEO approval
Business Outlook

Pros

I have worked for BBY for almost six years while in college and graduate school. From the beginning I always felt like I had a ton of friends at work. As a part-time employee I felt like every day was fun and I truly enjoyed coming to work. Whenever I needed time off I just simply put in a request and it was granted - with the exception of the holiday months. The pay scale is hourly with no commissions on sales. This makes for modest to little pay but I think that it made it more enjoyable to come to work and not worry about competing with other employees or sale stealing. The employee discount is nice too!

Cons

The mentality of the company is very heavy on paperwork and worthless business plans. As I continued to work my way up the retail ladder I found that I had to spend more time filling out forms and coaching employees with machine-like scripted sales presentations. I felt that over time there was mass-favoritism in the eyes of management. If you pushed back on any of the store initiatives you were signing your own death sentence. Working up through the ranks was more of a product of how much butt you kissed than your own hard work. I enjoyed the whole experience but I felt that there were some areas for improvement.

4.0
Apr 3, 2009
Recommend
CEO approval
Business Outlook

Pros

The environment fosters great ideas and wonderful collaboration. Many of the people working here are leaders in their professions and it shows. It's a place where talent and strenghts are recognized and encouraged and I would heartily recommend it as a place to come for long-term employement. The family friendly workload is offset by a really fast paced work environment that gets a lot done in a short period of time. You will have impact on a national, if not worldwide scale and your work will impact thousands of people, not only employees, but customers of all types. If you can put up with the pace and youthful atmosphere, it's a great place.

Cons

As with any large company, many of the health, wellness, and wealth benefits are at best, average. There is nothing special about the benefits, witht the exception of the Results Oriented Work Environment concept, which is exceptional. While the pace is one of the best reasons to work for Best Buy, it also has a downside in that it fosters sometimes sloppy or poorly documented SOP and lends projects a aura of the 'flavor of the month' with little credibilty. And working witht he outsourced IT and HR departments is always a challenge, that is often difficult, and sometimes impossible, to overcome.

4.0
Apr 3, 2009
Recommend
CEO approval
Business Outlook

Pros

Best Buy offers favorable pay, a generous employee discount, and excellent network opportunities. Generally, the opportunities for growth were numerous.

Cons

Best Buy makes it hard to balance professional and personal life, especially during the holidays.

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Glassdoor has 43,433 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.