Pros
If you're a fulltime employee, the benefits are fantastic, and there are plenty of opportunities for stock options and bonuses if you're higher up in the leadership heirarchy. The employee discount is good, the pay is much better than most retail places, and overall there is a good sense of teamwork. The company focuses a lot on individual development. Despite some negative press, the overall focus on customer service and satisfaction behind the scenes is extremely high, especially when compared to some other places I've worked in the past. I've always been treated well.
Cons
Sometimes stores can be very "clique"ish and people will move up and get promotions based more on how well liked they are versus their actual ability to lead. Sometimes there is a lack of focus on overall improvement of employees and instead management gets misguided and focuses on driving a performance goal instead of fixing the problems that led to the lower number to begin with.
