Best Buy reviews

3.5

59% would recommend to a friend

(41,855 total reviews)
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Corie Barry

35% approve of CEO

38% positive business outlook

Best Buy has an employee rating of 3.5 out of 5 stars, based on 41,855 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Buy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

42K reviews
1.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

I love technology and it was easy for me to sell cameras to people! Your usually there to provide insight to customers who are not aware of tech and I have a gift to make it understandable.

Cons

For one your never compensated for what you sell. I outsold every single salesman yet there is no way to track numbers! They need to offer incentives for sales people because they are the ones doing the sales not the managers. Also management demands you to shove the protection plan down the throat of each customer. Yet if you get 95% success rate with protection plans you do not get rewarded! The manager does! This is backward business and it is complete BS. Best Buy stresses that the employees are not on commission so the "customer" does not feel rushed! This is complete BS because every manager is on commission. It looks good on paper now but wait in 5 years when you have a bunch of stoner's and drugy's who will only take the shady $10 an hour job.

4.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, employee perks such as discounted products, offers 401(k) despite being part-time, coworkers who are nice to work with.

Cons

Management is quick to call-out sales that have nothing attached to it (warranties, card applications, memberships, or accessories). There is a rodent problem that has not been addressed for nearly a year; food and beverages cannot be sold at this store.

Viewing 112 - 114 of 41,855 Reviews

Glassdoor has 43,406 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.