Best Buy reviews

The company seems to change -- direction, shift, expand, re-direct -- on what seems like a daily basis. This can seem chaotic and frustrating (but if they didn't change/evolve, they'd likely be dead by now, so it's a good thing). As a result, you must be able to embrace change to be a happy employee there. There is very much an "Fire! Shoot! Aim!" approach to most of the work and people run before they walk often, which does create process gaps and wasted effort and money.

Common sense is in short supply. Don't look for leadership from the general managers. While not totally at fault they are not connected or engaged in the stores. Most of the GMs are off on Sundays and Mondays with district meetings several times per month. As a result of the dis-connect they often play the role of "albatross managers" by flying into the stores, dumping, collecting a paycheck then taking off again. With respect to senior level management the decision to inflate Geek Squad numbers to Wall Street by inboarding is a short-term answer to current economic environment and only forcing additional erosion of precious gross margin dollars. One of the BBY values of "Grow through challenge and change" is grossly over-utilized for the sake of show changes on a score card. The addition of new tool kit on the intranet is a classic example of change for the sake of change as opposed to change for growth.