Best Buy Customer Service Representative/Merchandising Representative reviews

3.8

86% would recommend to a friend

(349 total reviews)
avatar

Corie Barry

34% approve of CEO

49% positive business outlook

Customer Service Representative/Merchandising Representative employees have rated Best Buy with 3.8 out of 5 stars, based on 349 company reviews on Glassdoor. This indicates that most Customer Service Representative/Merchandising Representative professionals have a good working experience there. Best Buy is rated in line with the average (within 1 standard deviation) by Customer Service Representative/Merchandising Representative professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

349 reviews
3.0
Mar 13, 2025

Typical Retail

Recommend
CEO approval
Business Outlook

Pros

Good discounts and they will match your RRSP amount

Cons

Typical retail experience, head office has no idea what they are doing and don't care about the average employee

4.0
Jan 14, 2025

Physical Job

Recommend
CEO approval
Business Outlook

Pros

Kept me in physical shape

Cons

High pressure at times, which was stressful

3.0
Nov 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexable schedule, good people, easy

Cons

Its a dead-end job unless you transfer departments

Viewing 13 - 15 of 349 Reviews

Glassdoor has 43,475 Best Buy reviews submitted anonymously by Best Buy employees. Read employee reviews and ratings on Glassdoor to decide if Best Buy is right for you.